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Customer Service Representative

2 months ago

Ipswich, Suffolk, United Kingdom Reed Full time
{"title": "Customer Service Representative", "content": "Customer Service Representative

Reed is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional service to our customers, ensuring their queries and issues are resolved promptly and professionally.

Main Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide accurate and timely information to customers regarding their accounts and services.
  • Work closely with internal teams to resolve customer issues and improve overall customer experience.
  • Meet or exceed customer service standards and quality metrics.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong problem-solving and analytical skills.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application today.

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