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Network Systems Specialist

2 months ago

Durham, Durham, United Kingdom Reed Full time
About the Role

We are seeking a highly skilled Network Engineer to join our team at Reed. As a Network Engineer, you will play a critical role in driving operational stability and providing exceptional customer support.

Key Responsibilities
  • Monitor and maintain network devices to ensure optimal performance
  • Provide remote support for diagnosing and resolving complex technical issues
  • Collaborate with customers and internal teams to deliver a positive experience
  • Develop and maintain customer support documentation
  • Improve customer infrastructure and update processes to enhance efficiency
Requirements

To be successful in this role, you will need:

  • Strong experience as a Network Engineer with a proven track record of troubleshooting complex issues
  • Excellent communication skills to collaborate with colleagues and customers
  • CCNA or CCNP qualification and experience with Fortinet, Cisco, and Meraki products
  • Understanding of network protocols such as QoS, HSRP, IPSEC, BGP, OSPF, etc.
  • Confidence in documentation abilities
What We Offer

We offer a competitive package including:

  • 27 Days Annual Leave
  • 7% matched pension contribution
  • Hybrid and flexible working options
  • Annual pay reviews
  • Enhanced sick pay benefit
  • Car lease scheme
  • Training programmes
  • Progression plans
  • Perk box membership
  • 4 months full pay maternity leave
Next Steps

If you are interested in this role or would like to discuss other Infrastructure, Cloud and Security positions, please apply or contact me on LinkedIn.