Policy Renewal Specialist

5 days ago


Leicester, Leicester, United Kingdom Hastings Direct Full time

We are seeking a highly motivated and customer-focused individual to join our team as a Policy Renewal Specialist.

As a Policy Renewal Specialist, you will be responsible for supporting customers who are coming to the end of their current policy and want to discuss their renewal with us. You will work closely with our team to ensure that customers receive the best possible service and support.

You will receive comprehensive training and ongoing coaching and mentoring to help you succeed in your role. Our training program includes both theoretical and experiential learning, as well as ongoing support and guidance.

The salary for this position is £25,000-£35,000 per annum, depending on experience. You will also have access to a range of benefits, including up to 5% annual discretionary bonus, a fantastic open-plan modern office, and opportunities for career progression and professional qualifications.

About the role:

  • Delivering quality customer outcomes and providing exceptional customer service
  • Navigating our in-house software systems to offer customers the most suitable products and price
  • Working closely with our team to provide seamless support and service to customers

We value diversity and inclusion, and welcome applications from all suitably qualified candidates.



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