Housing Property Support Specialist

5 days ago


Milton Keynes, Milton Keynes, United Kingdom Mears Group Full time
Job Overview

We are Mears Group, a leading provider of repairs and maintenance services across the UK. We offer tailored rapid-response and planned maintenance services through partnering arrangements with over 70 local authorities, Arm's Length Management Organisations, and Housing Associations.

As a Customer Service Advisor, you will play a vital role in delivering excellent service and support to our clients and service users in Milton Keynes.

Your key responsibilities will include ensuring the customer experience is central to all activities, recording and responding to client communication, and maintaining strong links with clients and service users.

Requirements
  • IT literacy, especially with Microsoft.
  • Ability to deal with challenges and complaints.
  • Good telephone manner.


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