Dynamic Sales and Customer Service Professional

4 weeks ago


Belfast, United Kingdom Charles Tyrwhitt Full time
About Charles Tyrwhitt

We are a renowned menswear brand dedicated to making it easy for men to dress well. Our purpose is to provide stylish solutions for every occasion, ensuring our customers receive exceptional service and quality products.

Job Description

Sales Assistant Role

As a Sales Assistant at Charles Tyrwhitt, you will play a vital role in delivering exceptional customer service and maximizing sales targets. You will be responsible for providing expert product knowledge, maintaining high visual merchandising standards, and ensuring accurate stock management.

Key Responsibilities:

  • Offer exceptional customer service, building rapport with clients and resolving queries efficiently
  • Maximize sales targets by effectively communicating product benefits and features
  • Maintain high visual merchandising standards, adhering to VM guidelines
  • Accurately manage stock levels, performing regular checks and replenishments as needed

Requirements

To succeed in this role, you will need:

  • Experience in menswear retail, preferably in a similar environment
  • Strong interpersonal and communication skills, enabling effective customer interactions
  • Ability to work independently and collaboratively as part of a team
  • Flexibility to work on weekends and some weekdays, with occasional overtime available

Benefits

As a valued member of our team, you can expect:

  • A competitive salary of £22,500 per annum, reflecting your skills and experience
  • An excellent bonus scheme, paid quarterly when store targets are met
  • A uniform allowance, refreshed every 6 months
  • Cycle-to-work scheme, relocation packages, and season ticket loans for eligible colleagues
  • Ongoing training and development opportunities through our Tyrwhitt Academy

Our Culture

We pride ourselves on creating a fun, engaging, and rewarding work environment. Our 3 BE-liefs – 'BE the BOSS', 'BE the CUSTOMER', and 'BE the BEST' – drive our entrepreneurial spirit and passion for excellence.

About the Location

Charles Tyrwhitt has a global presence, with stores and offices in London, New York, and other locations worldwide. As a Sales Assistant, you will be based in Belfast, working closely with our local team to deliver exceptional service and achieve sales targets.



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