People Operations Specialist

4 weeks ago

Worcester, Worcestershire, United Kingdom Halfords Full time

Job Purpose

We are seeking a highly organized and detail-oriented People Operations Specialist to join our team at Halfords. As a key member of our People Team, you will play a vital role in supporting the efficient functioning of our HR processes, ensuring a positive and productive work environment, and driving the growth and development of our team.

Key Responsibilities

Joiners:

  • Produce offer letters and contracts for Support Centre and Logistics colleagues, ensuring a seamless onboarding experience.
  • Audit Legal Right to Work in the UK for group-wide business and run expiring visa reports to maintain compliance.
  • Conduct relevant reference checks for new starters, verifying their qualifications and experience.
  • Manage and monitor recruitment reward incentives, promoting a positive candidate experience.

Movers:

  • Produce contractual changes and letters for group-wide business, ensuring accurate and timely updates.
  • Act as the primary contact for HR system queries, providing exceptional customer service and support.
  • Update and maintain the central people system (Dayforce) with all changes to role, salary, location, line manager, and filing.
  • Process internal people transfers and support recruitment for Autocentre and Retail colleagues.
  • Produce secondment letters for all colleagues, making relevant changes on Dayforce and maintaining monthly reports to the business.
  • Make Flexible Working changes in Dayforce, ensuring a smooth and efficient process.

Leavers:

  • Manage the leavers process for Support Centre and Logistics effectively, producing leaver letters and ensuring a positive exit experience.
  • Calculate holiday balances for colleagues across the business, ensuring accurate and timely payments.
  • Liaise with the Payroll team to ensure final payments are processed, resolving any issues promptly.
  • Support Payroll with overpayments, drafting letters and setting up payment plans.
  • Produce references for leavers, maintaining confidentiality and discretion.

General Administration:

  • Own and manage the People Support inbox, responding to queries and resolving issues efficiently.
  • Provide weekly and monthly reporting to support BAU tasks, ensuring accurate and timely data.
  • Support data collection for audits, maintaining compliance and accuracy.
  • Process invoices for the People Team, ensuring timely and accurate payments.
  • Perform general administration and project work as required, supporting the team's goals and objectives.

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