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Marlin Client Advocate

2 months ago


London, Greater London, United Kingdom Aon Full time
About the Role

We are seeking a highly skilled Delegated Underwriting Authority Specialist to join our team at Aon. As a key member of our Marlin Client Advocacy team, you will play a critical role in managing the day-to-day technical production and execution of our Delegated Authority Agreements.

Key Responsibilities
  • DUA Wordings: Draft delegated underwriting agreements (Lloyd's & company markets) and lineslips, undertake all wording conversations with markets, supported by LOB specialists, and keep up to date with Lloyd's releases and/or any wording updates.
  • DCOM - Lloyd's Binders' Platform: Process contracts in system.
  • X-Changing: Support the local team on getting the contracts approved and properly processed in the bureau.
  • Coverholders' Due Diligence and Coverholder Entity and Branch Setup: Maintain up-to-date supporting documents, i.e., PI policy, Business Continuity Plan, Disaster Recovery Plan, etc., attend markets requirements to operate with the MGA, and verify where Coverholder is domiciliated but also in the territories where it operates.
  • Licensing/Registration: Verify the markets licensing across different territories (Crystal for Lloyd's) and support on clients' acceptance (TWIMC letters, provide financials, rating, etc. from our markets).
  • Audit Coordination: Required either by markets or Aon internal ones.
  • Liaising with Premium and Claims Advocates: Ensure all premiums are paid on time and organizing chasing where appropriate, and ensure all claims are paid promptly.
  • Preparation of Statistics, KPIs, and Reports: Provide advice to clients and colleagues on the scope of coverage and assist them with the interpretation of clauses for use in the DUA agreements.
  • Compliance and Risk Management: Work in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.
Requirements
  • Experience in (re)insurance market in a similar role with technical Delegated Authority experience.
  • Excellent understanding of the (re)insurance market, or a Chartered member of CII.
  • Strong experience in managing effective client relationships.
  • Great analytical and problem-solving skills.
  • Excellent interpersonal skills, including communication and presentation skills.
  • Understanding of compliance and FCA regulation/Lloyd's Standards.
  • Demonstrate integrity and professionalism.
  • Ideally educated to degree standard or equivalent.
  • Spanish speaking would be a plus but not a pre-requisite.