Shift Leader
4 weeks ago
We are seeking a highly skilled and motivated Shift Leader to join our team at One Stop. As a Shift Leader, you will be responsible for leading a team of retail professionals to deliver exceptional customer service and achieve sales targets.
Key Responsibilities:
- Coordinate the team to deliver a seamless shopping experience for customers.
- Ensure the store is always clean, tidy, and well-presented.
- Replenish products in a timely manner to meet customer demand.
- Manage queues and provide excellent customer service.
- Support the Store Manager in achieving sales targets and improving store performance.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Collaborate with colleagues to achieve team goals and objectives.
- Monitor and report on store performance, identifying areas for improvement.
- Provide coaching and feedback to team members to enhance their skills and performance.
- Ensure compliance with company policies and procedures.
About Us:
One Stop is a leading retail convenience business with over 1,000 stores across Great Britain. We offer a wide range of products and services to our customers, including fresh food, household essentials, and services such as free cash machines and Post Office services.
We are committed to providing a fully inclusive and accessible recruitment process and are proud to have been accredited Disability Confident Level 2.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career development and progression.
- A supportive and collaborative team environment.
- Training and development programs to enhance your skills and knowledge.
- A comprehensive induction program to ensure a smooth transition into the role.
Requirements:
- Previous experience in a retail or customer-facing role.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Strong problem-solving and analytical skills.
- Ability to work flexibly, including evenings and weekends.
How to Apply:
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application, including your CV and a cover letter, to [insert contact information].
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