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Shift Supervisor

2 months ago

Ramsgate, Kent, United Kingdom Cobra Coffee - Starbucks Franchisee Full time
{"title": "Shift Supervisor - Lead Barista", "content": "Lead the Way in Customer Service

As a Shift Supervisor at Cobra Coffee - Starbucks Franchisee, you will be responsible for leading a team of baristas to deliver exceptional customer service and create a positive experience for our customers. You will work closely with the Store Manager to ensure seamless store operations and provide coaching and guidance to your team members.

Key Responsibilities:
  • Lead shifts and ensure excellent customer service
  • Coach and develop team members to achieve their full potential
  • Collaborate with the Store Manager to drive store performance and achieve business objectives
  • Execute store operations during scheduled shifts, including opening and closing duties
  • Ensure all partners follow Starbucks operational policies and procedures
What We Offer:
  • 28 days holiday a year (including Bank Holidays)
  • Free drinks and discounted food when you're on shift
  • A free bag of coffee each month and 30% partner discounts on food, beverages, and merchandise
  • Third party discounts including 10% in Southern Co-op food stores
  • Life insurance
  • Comprehensive training including coffee knowledge and access to Starbucks Global Academy
  • Career progression opportunities

We are looking for a motivated and experienced individual who is passionate about delivering exceptional customer service and leading a team to success. If you have a strong background in customer-facing roles and are looking for a new challenge, we encourage you to apply.

", "lang_code": "en-US"}