Operations Director for Fitness Industry

2 months ago

London, Greater London, United Kingdom Love Recruitment Full time
Job Description

We are seeking an experienced Operations Director to lead our operations and people strategies in London.

About the Role

This is a fantastic opportunity to join our team as we continue to grow and expand our presence in the fitness industry. As Operations Director, you will be responsible for overseeing day-to-day operations across all our fitness sites, ensuring high standards of service delivery, safety, and compliance.

You will develop and implement operational strategies, including operating models for clubs, processes, and SOPs. You will also monitor key performance indicators (KPIs) to measure operational efficiency, cost control, and service levels.

Key Responsibilities:
  • Oversee day-to-day operations across all fitness sites, ensuring high standards of service delivery, safety, and compliance.
  • Develop and implement operational strategies, including operating models for clubs, processes, and SOPs.
  • Monitor KPIs to measure operational efficiency, cost control, and service levels.
  • Lead operational projects such as the expansion of new sites, implementation of new technology systems, or process improvement initiatives.
  • Manage supplier relationships and contracts to ensure the best terms and conditions for services, equipment, and facilities.
  • Regular site visits across all locations to ensure operational excellence.
People & Culture Leadership
  • Develop and implement HR strategies to attract, develop, and retain top talent within the organisation.
  • Lead talent acquisition and onboarding, ensuring the recruitment of qualified fitness professionals and operational staff who fit the company culture.
  • Analyse the Employee Value Proposition (EVP) and develop and improve it to ensure it lives and breathes throughout the business.
  • Drive training and development programs to enhance staff skills and promote career progression.
  • Develop workforce planning strategies to ensure the right resources are in place to support business growth and customer demand.
Requirements
  • Proven experience in operations and HR/people management, ideally within the fitness leisure or premium hospitality/retail sectors.
  • Experience managing multi-site operations with a focus on customer service excellence.
  • Leadership experience with a track record of building and managing high-performing teams.
  • Excellent communication and interpersonal skills with the ability to influence and engage at all levels.
  • Demonstrated ability to drive change and implement new processes in a dynamic environment.
  • Strong problem-solving and analytical skills with a data-driven approach to decision-making.
  • Passionate about health, wellness, and fitness with a commitment to the company's mission and values.

Our ideal candidate will have a strong background in operations and HR/people management, with experience working in the fitness leisure or premium hospitality/retail sectors. They will be passionate about delivering exceptional customer service, driving operational excellence, and promoting a positive company culture.

The salary for this role is £60,000 plus benefits.

  • Fitness Operations Director

    2 weeks ago

    London, Greater London, United Kingdom Jobs in Fitness Full time

    Fitness Operations DirectorWe are seeking a seasoned Fitness Operations Director to drive the success of our high-end Fitness and Wellness facility. As a dynamic leader, you will oversee the daily operations, ensuring exceptional customer experiences and efficient management of resources.Key Responsibilities:Operational Management: Ensure the smooth...

  • Marketing Director

    2 weeks ago

    London, Greater London, United Kingdom Jobs in Fitness Full time

    We are seeking a highly experienced Marketing Director to lead our marketing efforts in the fitness industry. As Marketing Director, you will be responsible for developing and executing comprehensive marketing strategies to drive new lead acquisition, nurture membership retention and growth, and enhance member experience across all brands within the...

  • Group Fitness Director

    3 days ago

    London, Greater London, United Kingdom Fitness First Ltd Full time

    About Fitness FirstFitness First Ltd is a leader in the health and fitness industry, providing top-notch facilities, expert guidance, and personalized support to help our members achieve their fitness goals. We are passionate about wellness and believe that everyone deserves access to quality fitness programs and services.Job SummaryWe are seeking a highly...

  • Fitness Studio Assistant Director

    2 weeks ago

    London, Greater London, United Kingdom Jobs in Fitness Full time

    Job Title: Fitness Studio Assistant DirectorWe are seeking a highly skilled and motivated Fitness Studio Assistant Director to join our team at Jobs in Fitness, a leading fitness studio in West London.The ideal candidate will be a strategic thinker with a desire to develop their managerial experience, capable of optimising processes to ensure the smooth...

  • Fitness Operations Director

    1 week ago

    London, Greater London, United Kingdom Jobs in Fitness Full time

    Job Description:We are seeking a dynamic and results-driven leader to develop the team and oversee the operations of a high-end Fitness and Wellness facility.Key Responsibilities:Ensure the efficient and effective daily operation of the studio.Develop and manage the studio's budget in collaboration with the Support Hub team.Monitor and report on financial...

  • Operations Director London Fitness Industry

    2 weeks ago

    London, Greater London, United Kingdom Love Recruitment Full time

    Job Title: Operations Director London Fitness Industry">About the Role:">We are seeking an experienced Operations Director to lead our operations and people strategies in the dynamic London fitness industry.">Main Responsibilities:">">Oversee day-to-day operations across all fitness sites ensuring high standards of service delivery, safety, and...

  • Studio Director

    1 week ago

    London, Greater London, United Kingdom Jobs in Fitness Full time

    Are you a driven and ambitious individual looking for a challenging role in the fitness industry? We are seeking a highly motivated General Manager to join our team at Jobs in Fitness. As a key member of our management team, you will be responsible for developing the team, overseeing operations, and driving business growth.The ideal candidate will have a...

  • Marketing Director Fitness Industry

    3 days ago

    London, Greater London, United Kingdom Jobs in Fitness Full time

    A challenging opportunity to lead the marketing efforts of a well-established fitness company, comprising of a portfolio of 5 brands in the industry.As Senior Marketing Manager, you will be responsible for developing and executing comprehensive marketing strategies to elevate brand presence and position in market, drive new lead acquisition, nurture...

  • Fitness Operations Manager

    6 days ago

    London, Greater London, United Kingdom Jobs in Fitness Full time

    Job Title: Fitness Operations ManagerAbout the Role:We are seeking a highly motivated and experienced Fitness Operations Manager to join our team at Jobs in Fitness. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our high-end fitness facility.About You:We are looking for a results-driven leader...

  • Wellness Operations Director

    2 weeks ago

    London, Greater London, United Kingdom Fitness First Full time

    Job Title: Wellness Operations DirectorWe're looking for a highly skilled and experienced Wellness Operations Director to join our team at Fitness First. As a key leader, you'll be responsible for driving operational excellence, delivering exceptional customer experiences, and leading our team to achieve outstanding results.About Our ClubFitness First is a...

  • Fitness Operations Manager

    2 weeks ago

    London, Greater London, United Kingdom Jobs in Fitness Full time

    Are you a results-driven leader seeking a challenging role in the fitness industry? We are looking for a talented General Manager to oversee the operations of our high-end Fitness and Wellness facility, ensuring exceptional member experiences and driving business growth.This is an exciting opportunity for a proven manager to join our team and make a...

  • Fitness Industry Marketing Lead

    2 weeks ago

    London, Greater London, United Kingdom Jobs in Fitness Full time

    Fitness Industry Marketing Lead Job DescriptionJobs in Fitness is seeking an experienced Fitness Industry Marketing Lead to join our team. As a key member of our marketing department, you will be responsible for developing and executing marketing strategies that drive business growth and engagement in the fitness industry.Salary: £33,000-£38,000 per...

  • Fitness First Operations Director

    2 weeks ago

    London, Greater London, United Kingdom Fitness First Ltd Full time

    About Us: Fitness First is a health and fitness company that is passionate about helping people achieve their goals. We are looking for an experienced Coaching Manager to join our team in this challenging role.Job Description:We are seeking a talented individual to fill the position of Coaching Manager, where you will play a key role in driving business...

  • Sales Professional in the Fitness Industry

    2 weeks ago

    London, Greater London, United Kingdom Jobs in Fitness Full time

    Job Title: Sales Professional in the Fitness IndustrySalary: £40,000 - £50,000 per yearAbout the Role:We are seeking a highly experienced Sales Professional to join our team at Jobs in Fitness. As a Sales Professional, you will be responsible for developing and executing sales strategies to drive membership growth and foster strong relationships with...

  • Fitness Operations Manager

    1 week ago

    London, Greater London, United Kingdom Jobs in Fitness Full time

    As a dynamic leader in the fitness industry, you will be responsible for driving the success of our high-end wellness facility. With a passion for business management and a track record of achieving objectives, we are seeking an experienced General Manager to oversee daily operations.We offer a competitive salary of $60,000 and a range of benefits, including...

  • Fitness Industry Growth Specialist

    2 weeks ago

    London, Greater London, United Kingdom Jobs in Fitness Full time

    Company OverviewWe are a dynamic team at Jobs in Fitness, dedicated to providing top-notch services in the fitness industry. Our mission is to empower individuals to achieve their wellness goals through exceptional support and guidance.

  • Fitness Operations Manager

    2 weeks ago

    London, Greater London, United Kingdom Jobs in Fitness Full time

    We are seeking a dynamic and results-driven leader to develop the team and oversee the operations of a high-end Fitness and Wellness facility. As a key member of our management team, you will play a pivotal role in driving the success of the site and ensuring an exceptional experience for members.The successful candidate will have proven experience in a...

  • Fitness Operations Manager

    6 days ago

    London, Greater London, United Kingdom Jobs in Fitness Full time

    We are seeking an ambitious and results-driven individual to lead our high-end Fitness and Wellness facility through its next stage of expansion. The successful candidate will be responsible for overseeing the efficient daily operation of the studio, ensuring exceptional customer experiences, and driving growth.As a key member of our team, you will play a...

  • Fitness Operations Coordinator

    2 weeks ago

    London, Greater London, United Kingdom Jobs in Fitness Full time

    Company OverviewThe fitness industry is constantly evolving, and Jobs in Fitness is at the forefront of this change. Our studio offers a unique and supportive environment for individuals to achieve their fitness goals.

  • Fitness Operations Manager

    6 days ago

    London, Greater London, United Kingdom Jobs in Fitness Full time

    About the RoleWe are seeking a seasoned General Manager to oversee the daily operations of our high-end Fitness and Wellness facility, driving business growth and delivering exceptional member experiences.The successful candidate will be responsible for managing staff schedules, approving time-off requests, and addressing attendance issues. They will also be...