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Retail Team Lead
2 months ago
Job Title: Full-time / Part-time Team Leader
Job Type: Full-time permanent
Location: Nenagh, Co. Tipperary
Salary: DOE
Teamworx Recruitment is seeking a highly motivated and experienced retail professional to join our client's team as a Team Leader. As a key member of the store management team, you will be responsible for delivering exceptional customer service, mentoring and motivating store colleagues, and driving sales growth.
Main Responsibilities:
- Lead by example, demonstrating a customer-centric approach and setting high standards for customer service
- Develop and implement strategies to drive sales growth, improve customer engagement, and enhance the overall shopping experience
- Recruit, train, and develop store colleagues to ensure they have the skills and knowledge needed to succeed
- Manage cash and stock control, ensuring accurate and efficient processes
- Support the store management team in making informed decisions about payroll and headcount budgets
- Authorise and handle refunds and exchanges, ensuring a seamless customer experience
- Conduct performance appraisals and support talent and succession planning for the team
- Ensure compliance with health and safety regulations, maintaining excellent operational standards
What We Offer:
- Competitive salary
- Company Pension
- Discounted Healthcare
- Paid Maternity & Parental leave
- Sick Pay Scheme
- Bonus Scheme
- Colleague Discount
- Wellness Initiatives
- 39 hours (5 over 7 days; every second weekend and Bank holiday required)
About Us:
Our client is a leading Irish Retail group, committed to delivering exceptional customer experiences and driving business growth. As a Team Leader, you will be part of a dynamic and supportive team, working together to achieve shared goals and objectives.
Requirements:
- Proven experience in retail, sales, or operations, with a track record of success
- Excellent communication and interpersonal skills, with the ability to motivate and inspire others
- Strong problem-solving and analytical skills, with the ability to make informed decisions
- Ability to work in a fast-paced environment, prioritising tasks and managing multiple responsibilities
- Flexibility to work a variety of shifts, including weekends and Bank holidays
How to Apply:
If you are a motivated and experienced retail professional, looking for a new challenge, please submit your application, including your CV and a cover letter, to Teamworx Recruitment.