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Student Support Assistant

2 months ago

Worcester, Worcestershire, United Kingdom UNIVERSITY OF WORCESTER Full time

Join the University of Worcester Team

The Facilities Department at the University of Worcester is seeking a Student Operational Support Assistant to join our team. As a key member of our hospitality team, you will provide a welcoming and professional service to students, staff, and visitors.

Key Responsibilities:

  • Provide exceptional customer care and support to students, staff, and visitors
  • Liaise with customers face-to-face or over the phone to resolve queries and provide information
  • Assist with administrative tasks, including data entry and record-keeping
  • Work collaboratively with the Reception Team to ensure a smooth and efficient service
  • Develop skills in customer care, event organisation, administration, communication, and team working

Requirements:

  • Experience of operating in a customer care environment
  • Clerical and/or administrative skills
  • Ability to work part-time, with a maximum of 20 hours per week

What We Offer:

  • A supportive and inclusive work environment
  • Opportunities for professional development and skill-building
  • A competitive rate of pay

How to Apply:

Informal queries regarding this role should be directed to Mark White, Campus Services Manager.