Retail Operations Manager
4 weeks ago
As a key member of our Visitor Operations department, you will play a pivotal role in delivering exceptional customer experiences across our London shops. Your expertise will drive sales growth, optimize retail operations, and lead a dedicated team to achieve outstanding results.
", "Key Responsibilities": "- Collaborate with central teams to set targets, manage stock levels, and implement visually appealing store displays.
- Lead a significant annual increase in activity, including the preparation and successful delivery of our temporary garden summer shop.
- Ensure the secure and safe operation of shop floors, overseeing compliance with retail procedures, stock movements, and financial processes.
- A retail professional with a proven track record of driving sales through exceptional customer service and commercial focus.
- Previous experience in budgeting, target setting, and exceeding sales goals in a target-driven environment.
- Strong leadership skills, with the ability to lead a team, develop, and encourage individuals to achieve their best.
- A natural team player with excellent communication skills and a collaborative approach.
We offer a comprehensive benefits package, including 25 days annual leave, a generous pension plan, and a range of leave options to support your life priorities.
Enjoy exclusive employee discounts, including 20% off at our Royal Collection Trust Shops and complimentary admission tickets across all our locations.
", "Company Culture": "We value our employees' wellbeing and life priorities, offering a supportive and inclusive work environment.
Join us in delivering exceptional customer experiences and driving retail excellence in a dynamic and challenging role.
", "Contact Information": "Please submit your application through our website.
", "Language": "en"}-
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