Audi Senior Service Advisor

4 weeks ago


Newbury, West Berkshire, United Kingdom Jago Consultants Full time

Senior Service Advisor Wanted in Newbury, Berkshire

We are working with a reputable Main Car Dealership in the Newbury area of Berkshire, seeking a skilled Senior Service Advisor to join their team.

Key Responsibilities:

  • Provide exceptional customer service, ensuring customers are informed of service and repair work required to their vehicles.
  • Advise on timescales and collection arrangements, ensuring seamless customer experience.
  • Produce job cards on the in-house computer system, documenting all warranty work in accordance with manufacturer policy.

Requirements:

  • Previous experience working as a Service Advisor within a motor garage.
  • Full driving licence.

As a Senior Service Advisor, you will be expected to maintain the highest standard of courtesy and professionalism when interacting with customers and members of the public.

The ideal candidate will possess strong customer service skills, excellent customer rapport, and the ability to deliver great CSI results, along with being confident with up-sell opportunities.

This company offers genuine career opportunities in an excellent working environment with fully funded training, making it an ideal choice for those looking to build their career as a Senior Service Advisor.


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