Service Advisor

4 weeks ago

Newbury, West Berkshire, United Kingdom Jago Consultants Full time
Service Advisor Job Description

We are seeking an experienced Service Advisor to join our team at Jago Consultants. As a Service Advisor, you will play a crucial role in ensuring the highest standard of customer care and professionalism when interacting with customers and members of the public.

Key Responsibilities:

  • Provide customers with clear and concise information about service and repair work required to their vehicles.
  • Advise on estimated costs of repairs and work to be undertaken, ensuring transparency and trust with customers.
  • Sell additional products as appropriate to customers' needs, enhancing their overall experience.
  • Coordinate with customers to arrange collection and delivery of their vehicles, ensuring seamless communication.
  • Update customer and vehicle records accurately and efficiently.
  • Document all warranty work in accordance with manufacturer policy, maintaining compliance and quality standards.
  • Prepare and complete invoices, ensuring accuracy and attention to detail.

Requirements:

  • At least 2 years' experience working as a Service Advisor in a similar environment.
  • Full driving license, enabling you to travel to various locations as required.

What We Offer:

  • A competitive salary of £20,000 + bonus, reflecting your value to the team.
  • A company pension scheme, providing a secure financial future.

Apply for this Service Advisor position with an up-to-date CV, and we will be in touch to discuss further.

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