Senior Management Development Role

2 weeks ago


Burn Bridge, United Kingdom Halfords Full time
Improve Customer Satisfaction and Drive Business Performance

Are you ready to take the next step in your management career? We're seeking an experienced Assistant Manager to join our team at Halfords, the UK's leading retailer of motoring and cycling products and services. As a key member of our management team, you'll play a vital role in driving profitability and delivering exceptional customer experiences.

Salary: £31,000 per annum, with the potential to earn up to £8,100 in uncapped bonuses.

About the Role:

In this challenging and rewarding role, you'll work closely with the Centre Manager to provide productive management and leadership, focusing on the customer journey. You'll divide your time between the workshop, working alongside technicians, and assisting the Centre Manager with daily sales and customer service.

Required Skills and Qualifications:

  • Proven ability to deliver high customer satisfaction and experience through effective management.
  • Experience in coaching/training colleagues to achieve excellence.
  • Technical/mechanical ability or experience.
  • Compliance expertise, ensuring adherence to health and safety standards.
  • Excellent communication skills, verbal and written.
  • IT proficiency, with a willingness to learn in-house systems.
  • Good time management.
  • A current valid driving license.

Benefits:

We offer a comprehensive package, including:

  • 5.6 weeks' annual leave.
  • Up to 50% discount on garage bills in our Autocentres and 25% off most Halfords retail store products.
  • Discounts on various everyday items, groceries, shopping, insurance, days out, restaurants, and more.
  • Family & Friends Discount Events.
  • Opportunity to purchase a Trade Price Bike and enroll in the Cycle to Work Scheme.
  • Financial planning support via Wagestream, accessing up to 30% of your salary in advance.
  • GP Access, 364 days a year, 24 hours a day.
  • Join the Share save scheme with a 20% discount on shares.
  • Health Cash Plan – access wellbeing services and claim back healthcare costs.
  • Pension Scheme & Life Assurance.

Career Development:

We invest in our employees' growth, offering access to hybrid training and ATA & MOT Tester Qualifications.

About Us:

National Tyres and Autocare is part of the Halfords family. We're a rapidly growing business focused on motoring services and electric mobility. Join us and be part of our success story in getting the nation safely back on the move.



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