IT Support Specialist

2 days ago


Cardiff, Cardiff, United Kingdom Medi2data Full time

Medi2data is a leading provider of innovative solutions, seeking an IT Support Specialist to join our team. This role involves overseeing the design, implementation, maintenance, and support of all hardware and software applications within the organisation.

The ideal candidate will have experience with Google Workspace, Microsoft, Hubspot, ManageEngine, Windows & MacOS. Salary range: £24,000 - £30,000 based on experience.

In this position, you will:

  • Plan, procure, deploy, and maintain all IT hardware including servers, workstations, networking equipment, peripherals, and other devices.
  • Develop and implement hardware refresh cycles to ensure systems remain up-to-date and meet organisational requirements.
  • Troubleshoot hardware issues and coordinate resolution with internal teams or external vendors.

You will also oversee the selection, deployment, and maintenance of software applications used across the organisation, ensuring that they are properly licensed, updated, and patched to maintain security and compliance standards.

Additionally, you will provide technical support and assistance to end-users, troubleshooting hardware and application issues, resolving tickets in a timely manner.



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