IT Support Specialist

13 hours ago


Cardiff, Cardiff, United Kingdom Cardiff & Vale University Health Board Full time
Cardiff and Vale University Health Board - IT Support Job

We are seeking a highly motivated individual to join our team as an IT Support Specialist. This is an exciting opportunity to work in a fast-paced environment, providing technical assistance to over 15,000 staff members across multiple sites.

The successful candidate will have excellent communication skills, be able to work effectively as part of a team, and possess a strong understanding of Microsoft packages. A minimum of 5 GCSEs (Grades A-C) including Maths and English is also required.

This is a fixed-term post for 18 months due to apprenticeship contract. The salary for this position is £25,000 per annum.

About Us:

  • Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff.
  • We provide over 100 specialist services, working across 6 hospital sites and serving over 500,000 people living in Cardiff and the Vale.
Job Responsibilities:

You will support IT issues and requests for over 15,000 staff members within Cardiff and Vale, working across multiple site locations. We provide support on the phones and troubleshoot issues remotely or physically.

Please note that if you are already degree qualified, you will be ineligible to apply due to Welsh Government funding criteria on the level 2 qualification.

Person Specification:
  • Minimum of 5 GCSEs (Grades A-C) including Maths and English
  • Knowledge of Microsoft Packages
  • Good Communication Skills / Ability to Work as part of a team


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