Academies ICT Manager

4 weeks ago

Belfast, United Kingdom H&R Talent Full time

An exceptional IT Manager opportunity has arisen at a prestigious Central London hotel, seeking a talented individual to deliver outstanding guest experiences. The successful candidate will possess excellent communication skills, interacting with senior management, team members, and guests to ensure a fantastic experience.

This is an exciting role for a dedicated professional looking for a new challenge and wanting to join a fast-paced and high-performing hotel team renowned for their approach and delivery of impeccable service. Previous experience within hospitality is desired.

Successful candidates will demonstrate genuine dedication to one of their hotels and show a commitment to consistent quality in product and service.

Key Responsibilities:

  1. Building inter-departmental relationships to provide proactive support to hotel staff with any IT-related issues within their role and/or department.
  2. Understanding the needs of hotel guests to provide proactive support with any IT-related issues within the guest rooms, function rooms, or public areas within the hotel.
  3. Overseeing the maintenance of all PCs, printers, faxes, photocopiers, scanners, telephones, POS terminals, and credit card terminals, and coordinating quarterly preventative maintenance.
  4. Ensuring all mandatory company software is installed and kept up-to-date on all the hotel's hardware.
  5. Establishing a culture of IT awareness throughout all departments in the hotel.
  6. Managing any ad-hoc analysis, reports, or services as requested by Corporate Office or the Senior Hotel Management.

Benefits:

  • Preferential room rates for yourself and family across the hotel group.
  • 50% food and beverage discount across the hotel group.
  • Vast range of learning and development programs for colleagues and managers at all levels.
  • Opportunities for transfer and promotion across the hotel group.
  • Social events and activities.
  • Wellbeing events and activities.
  • Critical illness cover.
  • Season ticket loan.
  • Additional benefits and initiatives may be available in local properties.

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