Employment Support Specialist
2 months ago
About the Role
We are seeking a highly motivated and experienced Employment Advisor to join our team at Maximus. As an Employment Advisor, you will play a critical role in supporting individuals to achieve their employment goals and overcome barriers to gaining and sustaining employment.
Key Responsibilities
- Conduct a range of recruitment and development activities to enable and inspire candidates to achieve the highest levels of independence throughout the candidate journey.
- Meet and exceed performance targets for individual activity and job outcomes through to sustained employment, in compliance with legislation, contract, and provider guidance, and Remploy's Quality procedures.
- Assign candidates to the most appropriate element of the Remploy service or that of another service partner.
- Support candidates to identify their barriers to gaining employment and sustaining employment.
- Manage the candidate experience, inspire, and gain commitment to overcome barriers through successful delivery of development plans at all stages of the candidate journey through to sustained employment.
- Meet or exceed KPIs and performance targets as set by the Line Manager.
- Ensure contract compliance by accurate data entry, completion of contractual and internal documentation, and/or provider guidance.
- Make effective use of appropriate resources to ensure commerciality and value for money.
Requirements
- Excellent communication skills with the ability to adapt to a wide range of communication and learning styles.
- Strong interpersonal skills, specifically around listening, questioning, and building relationships.
- Influencing skills that promote commitment and action.
- Customer-focused with a strong commitment to customer care.
- Disability capability.
- Computer skills.
- Numeracy and literacy skills to facilitate management reporting.
- Strong team player with a positive and flexible approach to both work and colleagues.
- Creative problem-solving skills and a positive approach to challenging and overcoming limiting beliefs.
- Ability to plan and organise workload to meet required targets and deadlines.
Desirable
- Demonstrable experience of working in a role where sales, promotional, or influencing skills are required.
- Welfare to Work Sector-specific qualification, e.g., The NVQ L3 in Employment Related Services.
- Presentation skills.
- Ability to network and develop partnerships.
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