Customer Accounts Coordinator
5 days ago
We are seeking an experienced and proactive Customer Accounts Administrator to join our team at Marlowe Fire & Security. As a key member of our operations team, you will play a vital role in providing exceptional customer service and supporting the growth of our business.
Key Responsibilities- Provide administrative support to our National Account Managers and assigned accounts to ensure seamless communication and service delivery.
- Monitor and respond to customer inquiries and requests in a timely and professional manner.
- Update customer portals and helpdesks in line with specific account instructions to ensure accurate and up-to-date information.
- Work closely with internal teams to ensure effective response to customer queries and requests.
- Escalate potential risks to the business to the Customer Account Manager and Customer Service Manager.
- Process sales orders and manage customer queries and complaints through to completion.
- Compare data from the customers database and Marlowe database to ensure both systems are aligned.
- Investigate potential closed sites and take appropriate action.
We are looking for a highly organized and efficient individual with excellent communication and interpersonal skills. The ideal candidate will have:
A professional business approach and the ability to work independently.Experience of using and updating customer portals.Excellent administration and computer skills, including Microsoft Excel, Outlook, and Teams.Customer-focused with the ability to resolve customer queries and complaints.An analytical approach and strong problem-solving skills.Strong organizational skills and the ability to handle multiple priorities.About Marlowe Fire & SecurityMarlowe Fire & Security is a leading provider of fire and security solutions, with a commitment to delivering exceptional customer service. Our team is dedicated to providing a safe and secure environment for our customers, and we are looking for like-minded individuals to join our team.
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Customer Service Coordinator
3 days ago
Salford, Salford, United Kingdom Marlowe Fire and Security Full timeJob Title: Customer Service Coordinator Job Summary:Marlowe Fire and Security is seeking a highly motivated Customer Service Coordinator to join their team. The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service.Key Responsibilities:• Handling customer calls, emails, and...
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Customer Service Coordinator
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Salford, Salford, United Kingdom Marlowe Fire and Security Full timeCustomer Accounts AdministratorWe are seeking an experienced Customer Accounts Administrator to join our team at Marlowe Fire & Security. As a key member of our customer service team, you will be responsible for providing an effective and professional service to our customers, acting as a single point of contact and administrative support to all our...
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Customer Service Coordinator
4 weeks ago
Salford, Salford, United Kingdom Marlowe Fire and Security Full timeAbout the RoleWe are seeking an experienced Customer Accounts Administrator to join our team at Marlowe Fire & Security. As a key member of our customer service team, you will play a vital role in providing an effective and professional service to our customers.Key ResponsibilitiesWork closely with our National Account Managers to meet customer expectations...
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Customer Service Coordinator
4 weeks ago
Salford, Salford, United Kingdom Marlowe Fire and Security Full timeAbout the RoleWe are seeking an experienced Customer Accounts Administrator to join our team at Marlowe Fire & Security. As a key member of our customer service team, you will play a vital role in providing an effective and professional service to our customers.Key ResponsibilitiesWork closely with our National Account Managers to meet customer expectations...
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Customer Service Coordinator
3 weeks ago
Salford, Salford, United Kingdom Marlowe Fire and Security Full timeAbout the RoleWe are seeking an experienced Customer Accounts Administrator to join our team at Marlowe Fire & Security. As a key member of our customer service team, you will play a vital role in providing an effective and professional service to our customers.Key ResponsibilitiesWork closely with our National Account Managers to meet customer expectations...
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Customer Service Coordinator
3 weeks ago
Salford, Salford, United Kingdom Marlowe Fire and Security Full timeAbout the RoleWe are seeking an experienced Customer Accounts Administrator to join our team at Marlowe Fire & Security. As a key member of our customer service team, you will play a vital role in providing an effective and professional service to our customers.Key ResponsibilitiesWork closely with our National Account Managers to meet customer expectations...
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Customer Service Coordinator
3 weeks ago
Salford, Salford, United Kingdom Marlowe Fire and Security Full timeAbout the RoleWe are seeking an experienced Customer Accounts Administrator to join our team at Marlowe Fire & Security. As a key member of our customer service team, you will play a vital role in providing an effective and professional service to our customers.Key ResponsibilitiesWork closely with our National Account Managers to meet customer...
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Customer Service Coordinator
3 weeks ago
Salford, Salford, United Kingdom Marlowe Fire and Security Full timeAbout the RoleWe are seeking an experienced Customer Accounts Administrator to join our team at Marlowe Fire & Security. As a key member of our customer service team, you will play a vital role in providing an effective and professional service to our customers.Key ResponsibilitiesWork closely with our National Account Managers to meet customer...
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Customer Service Coordinator
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Customer Service Coordinator
1 month ago
Salford, Salford, United Kingdom Marlowe Fire and Security Full timeAbout the RoleWe are seeking an experienced Customer Accounts Administrator to join our team at Marlowe Fire & Security. As a key member of our customer service team, you will be responsible for providing exceptional customer service and administrative support to our customers.Key ResponsibilitiesProvide a professional and courteous service to all customers,...
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Customer Service Coordinator
1 month ago
Salford, Salford, United Kingdom Marlowe Fire and Security Full timeAbout the RoleWe are seeking an experienced Customer Accounts Administrator to join our team at Marlowe Fire & Security. As a key member of our customer service team, you will be responsible for providing exceptional customer service and administrative support to our customers.Key ResponsibilitiesProvide a professional and courteous service to all customers,...
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Customer Service Coordinator
1 week ago
Salford, Salford, United Kingdom Marlowe Fire and Security Full timeAbout the RoleWe are seeking an experienced Customer Accounts Administrator to join our team at Marlowe Fire & Security. As a key member of our customer service team, you will be responsible for providing exceptional administrative support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide administrative support to our...
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Customer Service Coordinator
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Salford, Salford, United Kingdom Marlowe Fire and Security Full timeAbout the RoleWe are seeking an experienced Customer Accounts Administrator to join our team at Marlowe Fire & Security. As a key member of our customer service team, you will play a vital role in providing an effective and professional service to our customers.Key ResponsibilitiesAct as a single point of contact for our customers, providing excellent...
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Customer Service Coordinator
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Salford, Salford, United Kingdom Marlowe Fire and Security Full timeAbout the RoleWe are seeking an experienced Customer Accounts Administrator to join our team at Marlowe Fire & Security. As a key member of our customer service team, you will play a vital role in providing an effective and professional service to our customers.Key ResponsibilitiesAct as a single point of contact for our customers, providing excellent...
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Customer Service Coordinator
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Salford, Salford, United Kingdom Marlowe Fire and Security Full timeAbout the RoleWe are seeking an experienced Customer Accounts Administrator to join our team at Marlowe Fire & Security. As a key member of our customer service team, you will play a vital role in providing an effective and professional service to our customers.Key ResponsibilitiesAct as a single point of contact for our customers, providing excellent...
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Salford, Salford, United Kingdom Marlowe Fire and Security Full timeAbout the RoleWe are seeking an experienced Customer Accounts Administrator to join our team at Marlowe Fire & Security. As a key member of our customer service team, you will play a vital role in providing an effective and professional service to our customers.Key ResponsibilitiesAct as a single point of contact for our customers, providing excellent...
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Customer Service Coordinator
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Salford, Salford, United Kingdom Marlowe Fire and Security Full timeAbout the RoleWe are seeking an experienced Customer Accounts Administrator to join our team at Marlowe Fire & Security. As a key member of our customer service team, you will play a vital role in providing an effective and professional service to our customers.Key ResponsibilitiesAct as a single point of contact for our customers, providing excellent...
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Customer Service Coordinator
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Salford, Salford, United Kingdom Marlowe Fire and Security Full timeAbout the RoleWe are seeking an experienced Customer Accounts Administrator to join our team at Marlowe Fire & Security. As a key member of our customer service team, you will play a vital role in providing an effective and professional service to our customers.Key ResponsibilitiesAct as a single point of contact for our customers, providing excellent...
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Customer Service Coordinator
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Salford, Salford, United Kingdom Marlowe Fire and Security Full timeAbout the RoleWe are seeking an experienced Customer Accounts Administrator to join our team at Marlowe Fire & Security. As a key member of our customer service team, you will play a vital role in providing an effective and professional service to our customers.Key ResponsibilitiesAct as a single point of contact for our customers, providing excellent...
