Cybersecurity Assurance Specialist
4 days ago
Job Summary
We are seeking a highly skilled Technical Consultant to provide technical assurance and oversight to deliver our solutions into live operational service for our suite of products across our entire customer portfolio.
Key Responsibilities
- Build, commission, and upgrade activities for NEC SWS DSX (ICCS), Vision & ControlWorks (CAD) product solutions.
- Technical issue resolution of NEC SWS product suite of solution/s at both hardware and software levels.
- Create, review, and update NEC SWS Engineering documentation, for example, workplans, work instructions, and technical guides.
- Presentation of technical solutions to internal and external audiences.
- Provide technical assurance across multiple projects via gated review meetings and interactions with stakeholders.
- Evaluate new product hardware and software in accordance with the product roadmap.
- Extensive customer contact on both a technical and non-technical level, requiring a professional and adaptable approach to communication, interaction, and service.
- Autonomous working, expecting a high standard of personal time and task management.
- Complete all activities within set deadlines and report any difficulties to achieve delivery milestones.
Requirements
- Educated to HND/HNC level or relevant industry experience with a number of years proven experience in a comparable role/s.
- Experience within IT-focused server and client-based environments.
- Experienced in troubleshooting and problem solving.
- Proven experience administering and working with Microsoft Windows client and server architecture (Windows 10, up to Server 2019 and beyond), primarily using DELL/HP hardware.
- Good understanding of Microsoft Active Directory/Domain architecture.
- Great interpersonal communication and presentation skills.
- Ability to work autonomously and as part of a team.
- Experience using design and documentation tools MS Visio, also using MS Applications including Excel, Word.
- Very high standard of written communication.
- Proven experience deploying Microsoft Windows and server Operating systems.
- Working knowledge of MySQL/MSSQL (running backups, running queries, etc).
- Proven knowledge and experience of virtualisation environments (Hyper-V or VMware).
- Excellent customer service skills.
- Proven experience working to ITIL best practices.
Benefits
- 25 days paid holiday with the option to buy/sell (FTE).
- 4 x basic salary life assurance cover (with the option to increase cover at an additional cost).
- A Group Pension Plan.
- A selection of flexible benefits to suit your individual needs.
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