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IT Support Specialist

2 months ago

Potters Bar, Hertfordshire, United Kingdom SDL Solutions Limited Full time
Job Title: 2nd / 3rd Line Support Engineer

We are seeking an experienced IT professional to join our team as a 2nd / 3rd Line Support Engineer. The successful candidate will be responsible for providing technical support and troubleshooting technical issues for our clients.

About the Role:

This is a full-time role that involves working as part of a small team to provide IT Managed Services, Cyber Security, and Cloud Solutions. The ideal candidate will have a strong background in IT, excellent problem-solving skills, and the ability to work independently and in a team.

Key Responsibilities:
  • Provide technical support and troubleshooting for technical issues
  • Deliver exceptional customer service
  • Work collaboratively with the team to achieve business objectives
  • Stay up-to-date with the latest IT trends and technologies
Requirements:
  • Minimum 3 years' experience in a similar role
  • Substantial experience with Microsoft Office 365, Azure, and Intune
  • Server, networking, and firewall administration
  • Virtualization (VMware and Hyper-V)
  • Microsoft Azure Administration Associate and Azure Network Engineer Associate
What We Offer:

We offer a competitive salary, excellent benefits, and opportunities for career growth and development. If you are a motivated and experienced IT professional looking for a new challenge, please apply today.