Middlesbrough Customer Support Representative
3 days ago
We are looking for a highly skilled Middlesbrough Customer Support Representative to join our team. As a key member of our support team, you will provide excellent service and resolve customer queries in a timely manner.
Key Responsibilities:- Respond to customer inquiries via phone, email, and live chat.
- Process customer orders and maintain accurate records of interactions.
- Collaborate with internal teams to ensure seamless customer experiences.
- Previous experience in customer-facing roles, preferably in a call center or sales environment.
- Strong communication and problem-solving skills.
- Ability to multitask and handle high-pressure situations.
- Proficiency in CRM systems and Microsoft Office.
- An annual salary of £28,000, rising to £32,000 after six months, dependent on performance.
- Pension scheme and comprehensive health insurance.
- Regular training sessions and opportunities for career advancement.
This is a fantastic opportunity to develop your customer service skills and contribute to the growth of our business.
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