Restaurant Operations Manager
6 days ago
About Us
Wingstop UK - Regional Locations is a leading restaurant brand known for its delicious food and excellent customer service.
We are seeking an experienced Restaurant Operations Manager to join our team. As an Assistant Manager at Wingstop, you will work closely with your General Manager to create a positive working environment and ensure that our customers receive the best possible experience.
Job Summary
The successful candidate will have 6 – 12 months of management experience from a hospitality, leisure, or retail background. They will be customer-focused, enthusiastic about delivering a FLAVOUR experience unlike any other, and driven to learn and develop within a fast-paced environment.
Key Responsibilities
- Work alongside the General Manager to manage daily restaurant operations
- Lead by example, demonstrating the Wingstop values of being Authentic, Entrepreneurial, Fun, and Service Minded
- Develop and maintain a high-performing team through effective communication, coaching, and training
- Maintain a clean and safe working environment, adhering to health and safety standards
- Monitor sales performance, manage inventory, and control labor costs
- Provide exceptional customer service, ensuring customer satisfaction and loyalty
Benefits
We offer a competitive salary of £31,000 - £33,000 per annum, depending on experience. Other benefits include:
- A generous annual bonus scheme
- 28 days' holiday
- 5 days off per week, with 2 days off per week
- A comprehensive staff food policy
- A 20-50% employee discount when dining with friends and family
- A birthday off
- A recommend-a-friend scheme
- A company pension scheme
- A great discount platform with retail, restaurant discounts, and wellbeing benefits
- Access to earned wages at any point in the pay period
- A thorough training program and internal development opportunities
What We Offer
We celebrate diversity and are committed to building an inclusive environment for all employees. We are an equal opportunity employer and welcome applications from a diverse range of individuals. If you're passionate about delivering exceptional customer service and working in a fast-paced environment, we'd love to hear from you.
About Our Culture
We believe that every Wingstop experience needs great people. That's why we're looking for someone who embodies our core values: Authentic, Entrepreneurial, Fun, and Service Minded. Our team members are the heartbeat of our business, and we're committed to supporting their growth and development throughout their career.
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