Retail Operations Supervisor

3 days ago


Crawley, West Sussex, United Kingdom NEXT Full time

Salary: £30,000 - £40,000 per annum

We are seeking a highly skilled and motivated Retail Operations Supervisor to join our team at NEXT. As a key member of our operations team, you will be responsible for supporting the Store Manager in overseeing all stock and operational processes.

The ideal candidate will have experience in leading and coaching high-performing teams, with a strong commercial and operational understanding. You will be able to create an atmosphere where delivering amazing service, achieving performance targets, and accurate stock processes are at the core of everything we do.

In this role, you will:

  • Support the Store Manager in providing leadership and inspiring your team to be at their best.
  • Create an environment that is commercial, operationally efficient, and safe.
  • Be accountable for ensuring the store meets all legal and compliance requirements.
  • Have a clear understanding of managing manhour control expectations.
  • Demonstrate resilience during periods of change and embrace feedback to drive results.

To be successful in this role, you will need to be a team player who works effectively in a fast-paced environment. You will also need to be a great communicator who can work naturally with people at all levels, staying calm and approachable under pressure.

As a Retail Operations Supervisor, you will have the opportunity to make sound business decisions, challenge processes, and generate innovative ideas to take our business forward. You will also be expected to lead and coach a high-performing team, addressing training, development, and recruitment needs to a high standard.

What's Next?

If you are passionate about delivering exceptional customer service and driving business results, we encourage you to apply for this exciting opportunity. We look forward to hearing from you


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