Retail Store Team Lead

3 weeks ago


London, Greater London, United Kingdom adidas Full time

This is the first step in your adidas journey. For over 70 years, we've been creating the best sports gear and inspiring millions of people to change their lives through sport. Our core value is people. adidas is a team of rebellious optimists. We lead an active lifestyle, creating innovations to balance sports and nature, looking at the world without borders or prejudice, and inspiring change in our customers. Retail stores are the heart of adidas brand. As a Retail Store Team Lead, you will be part of the journey.

What We Offer

  • Competitive compensation and rewards, including bonuses and a referral program.
  • Uniform allowance and discounts on adidas products.
  • Access to online learning platforms to further your skills.
  • Employee Assistance program and discounted retail/insurance vouchers.
  • Opportunities to participate in adidas-sponsored events and chances to win football tickets.

Why Employees Appreciate Working with Us

  • A supportive team that accompanies you throughout your career.
  • Career opportunities without borders, including retail, office, and distribution center roles.
  • Development opportunities, including free training in product, service, processes, and personal effectiveness programs.
  • A modern environment with the highest retail standards and best technologies.
  • An inclusive culture that values diversity, equity, and inclusion.
  • Innovations to establish a new era of sport in balance with nature.

What We Appreciate in Our Employees

  • At least 12 months of work experience in a sports/fashion customer and commercial-focused retail environment.
  • Team leadership and customer service skills.
  • KPIs background and strong analysis skills.
  • Experience in conducting feedback conversations and team lineup planning.
  • Good English skills and understanding.
  • Professional handling of difficult interpersonal situations.

Your Key Responsibilities

  • Leading by example and coaching the team to ensure continuous development.
  • Driving store sales and delivering great customer service to meet targets.
  • Ensuring the store meets brand standards, including visual merchandising, replenishment, and customer service.

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