Mortgage Support Specialist

4 weeks ago


Bath, United Kingdom London & Country Mortgages Full time

We are seeking a highly organized and self-motivated individual to join our team as a Case Manager. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers throughout the mortgage application process.

Your primary focus will be on ensuring that our customers receive the highest level of service, from initial application to completion. This will involve liaising with customers, lenders, and other stakeholders to resolve any issues that may arise, and proactively managing mortgage applications to ensure timely and accurate completion.

As a Case Manager, you will be the main point of contact for our customers, providing clear and concise communication, and ensuring that their needs are met in a professional and courteous manner. You will also be responsible for maintaining accurate records and updating our internal CRM system to ensure seamless communication and collaboration with our team.

We are looking for someone who is highly organized, with excellent communication and interpersonal skills, and the ability to work effectively in a fast-paced environment. If you have a passion for delivering exceptional customer service and are looking for a challenging and rewarding role, we would love to hear from you.

Key Responsibilities:

  • Liaising with customers, lenders, and other stakeholders to resolve any issues that may arise
  • Proactively managing mortgage applications to ensure timely and accurate completion
  • Maintaining accurate records and updating our internal CRM system
  • Providing clear and concise communication to customers and stakeholders
  • Ensuring that customer needs are met in a professional and courteous manner

Requirements:

  • Excellent communication and interpersonal skills
  • Highly organized and able to work effectively in a fast-paced environment
  • Ability to maintain accurate records and update our internal CRM system
  • Passion for delivering exceptional customer service
  • Minimum of 6 GCSEs or equivalent with a minimum of a C grade in Maths & English

Why join us:

We are a leading fee-free mortgage and protection broker, with a reputation for delivering exceptional customer service. We offer a supportive and collaborative work environment, with opportunities for career development and growth. If you are looking for a challenging and rewarding role, where you can make a real difference to our customers, we would love to hear from you.



  • Bath, Bath and North East Somerset, United Kingdom London & Country Mortgages Full time

    About the RoleAs a Mortgage Support Specialist at London & Country Mortgages, you will be responsible for providing exceptional customer service to our clients throughout the mortgage application process. Your primary goal will be to ensure that our customers receive their mortgage offers efficiently and effectively.Key Responsibilities Liaise between...


  • Bath, Bath and North East Somerset, United Kingdom undisclosed Full time

    At undisclosed, we are looking for a Mortgage and Protection Specialist to join our team in Bath.Key Responsibilities:Building relationships with the Estate Agency team through training and supportTake part in regular team meetings to discuss best practice and build relationshipsConduct 2 to 3 appointments a dayProvide advice on a range of products and...


  • Bath, Bath and North East Somerset, United Kingdom GCB Recruitment Full time

    We are seeking a skilled Mortgage Advisor to work with our 5-star rated clients. As a Mortgage Advisor, you will be responsible for discussing mortgage and protection services with clients, writing mortgage and protection business, and working with a client bank.Our clients offer a competitive salary package, including an 80:20 split on all mortgage leads...


  • Bath, Bath and North East Somerset, United Kingdom The Progress Shed Full time

    New Build Mortgage Specialist Are you a qualified mortgage professional looking for a new challenge? We are recruiting on behalf of The Progress Shed, seeking a highly skilled New Build Mortgage Specialist to support clients in securing the best mortgage options for newly constructed homes. If you have a deep understanding of new build mortgages and enjoy...


  • Bath, Bath and North East Somerset, United Kingdom The Progress Shed Full time

    New Build Mortgage Advisor RoleWe are seeking a skilled New Build Mortgage Advisor to join our team at The Progress Shed. As a key member of our mortgage team, you will be responsible for delivering expert mortgage advice tailored specifically for new build properties. Your primary focus will be on guiding clients through the mortgage process from start to...


  • Bath, United Kingdom London & Country Mortgages Full time

    About this role:We are seeking a skilled Case Manager to join our team at London & Country Mortgages.Your key responsibilities:Liaise between customers and lenders to ensure efficient mortgage offer deliveryProactively manage mortgage applications and complete administration tasks in a timely and accurate mannerMaintain excellent customer service throughout...


  • Bath, Bath and North East Somerset, United Kingdom Hatched Talent Full time

    New Build Mortgage Advisors Role OverviewWe are seeking a skilled CeMap-qualified professional to join our dynamic team specialising in new-build mortgages. This role offers a competitive commission structure and a supportive environment where your expertise will be highly valued.Key Responsibilities:Providing exceptional mortgage advisory services to...


  • Bath, Bath and North East Somerset, United Kingdom The Progress Shed Full time

    New Build Mortgage Specialist RoleThe Progress Shed is seeking an ambitious and skilled New Build Mortgage Advisor to support clients in securing the best mortgage options for newly constructed homes.This exciting opportunity involves delivering expert mortgage advice tailored specifically for new build properties, working closely with clients to guide them...


  • Bath, Bath and North East Somerset, United Kingdom Hatched Talent Full time

    Role OverviewHatched Talent is seeking a highly skilled Commercial Finance and Mortgage Specialist to join our team. As a key member of our commercial division, you will be responsible for assessing clients' requirements and providing expert advice and support to secure the best financial solutions tailored to their needs.Key ResponsibilitiesProvide expert...


  • Bath, Bath and North East Somerset, United Kingdom Hatched Talent Full time

    New Build Mortgage AdvisorsAbout the RoleWe are seeking a skilled CeMap-qualified professional to join our dynamic team specialising in new-build mortgages. As a key member of our team, you will be responsible for providing exceptional mortgage advisory services to our clients.Key ResponsibilitiesProvide expert mortgage advice to clients on new-build...


  • Bath, Bath and North East Somerset, United Kingdom Rayner Personnel Full time

    Mortgage Administrator RoleWe are seeking a highly organized and detail-oriented Mortgage Administrator to join our team at Rayner Personnel Property Recruitment. This is a fantastic opportunity to work in a dynamic and fast-paced environment, supporting our clients' mortgage operations and ensuring a seamless mortgage and protection process.Key...

  • Mortgage Advisors

    2 months ago


    Bath, United Kingdom Hatched Talent Full time

    Seeking a Talented Mortgage Adviser! Are you passionate about helping people achieve their dream of homeownership? Do you possess expert knowledge in mortgage products and regulations? Are you a dynamic Mortgage Adviser to join our team and make a difference in the lives of our clients. Key Responsibilities: Provide personalised mortgage advice tailored to...

  • Mortgage Expert

    4 weeks ago


    Bath, Bath and North East Somerset, United Kingdom Hatched Talent Full time

    Key Responsibilities:As a Mortgage Adviser at Hatched Talent, you will provide personalized mortgage advice tailored to each client\u2019s financial situation and goals. You will guide clients through the mortgage application process, ensuring a smooth and stress-free experience. Your expertise will help clients determine the best mortgage options available,...

  • Mortgage Administrator

    4 months ago


    Bath, United Kingdom Rayner Personnel Full time

    Mortgage Administrator Remote (South West) Basic Salary up to GBP24,000 (DOE) OTE GBP30,000+ (Uncapped Commission/Bonus) My client is seeking a forward thinking, detail-oriented and organised mortgage administrator to join their team. This individual will play a crucial role in supporting my clients mortgage operations, supporting their advisor...


  • Bath, Bath and North East Somerset, United Kingdom Allen and Harris Full time

    Unlock Your Career Potential with Allen and HarrisAs a Mortgage Advisor at Allen and Harris Estate Agency, you will have the opportunity to excel in a supportive and rewarding environment. Our agency offers a comprehensive training program, industry-leading tools, and a competitive salary to help you succeed in your role.Key Responsibilities:Develop strong...


  • Bath, Bath and North East Somerset, United Kingdom Hatched Talent Full time

    About the RoleWe are seeking a highly skilled Mortgage Adviser to join our team at Hatched Talent.Key Responsibilities:Provide expert mortgage advice tailored to each client's financial situation and goals.Guide clients through the mortgage application process, ensuring a smooth and stress-free experience.Analyse financial information to determine the best...


  • Bath, Bath and North East Somerset, United Kingdom Hatched Talent Solutions Full time

    Key Responsibilities:Provide expert mortgage advice tailored to each client's financial situation and goals.Guide clients through the mortgage application process, ensuring a smooth and stress-free experience.Analyse financial information to determine the best mortgage options available.Stay up-to-date with market trends, products, and regulations to offer...

  • Mortgage Advisors

    3 months ago


    Bath, United Kingdom Hatched Talent Full time

    Seeking a Talented Mortgage Adviser! Are you passionate abouthelping people achieve their dream of homeownership? Do you possessexpert knowledge in mortgage products and regulations? Are you adynamic Mortgage Adviser to join our team and make a difference inthe lives of our clients. KeyResponsibilities: Providepersonalised mortgage advice tailored to each...


  • Bath, Bath and North East Somerset, United Kingdom Hatched Talent Full time

    Mortgage Adviser RoleWe are seeking a talented Mortgage Adviser to provide expert advice to our clients. As a Mortgage Adviser, you will be responsible for analysing financial information to determine the best mortgage options available. You will also guide clients through the mortgage application process, ensuring a smooth and stress-free experience.Key...


  • Bath, Bath and North East Somerset, United Kingdom The Progress Shed Full time

    New Build Mortgage Advisor Job DescriptionWe are seeking a skilled New Build Mortgage Advisor to join our team at The Progress Shed. As a New Build Mortgage Advisor, you will be responsible for delivering expert mortgage advice tailored specifically for new build properties.Key Responsibilities:Provide expert mortgage advice to clients purchasing new build...