Private Rental Sector Advisor
2 days ago
The National Residential Landlords Association - NRLA is seeking a Private Rental Sector Advisor to join our team. As a key member of our support team, you will be responsible for providing expert guidance to our landlord members, ensuring they have access to the resources and information they need to succeed in the private rental sector.
Responsibilities:
- Providing accurate and informative responses to members' queries, either via phone, email, or other communication channels.
- Collaborating with internal teams to develop and maintain up-to-date knowledge bases and resources that cater to the needs of our members.
- Identifying gaps or inconsistencies within our knowledge base and proposing solutions to improve the member journey and internal processes.
Requirements:
- Educated to GCSE level, with a strong understanding of English and mathematics.
- Excellent interpersonal and communication skills, with the ability to build rapport with members and provide clear, concise advice.
- Proficient in Microsoft Office and other relevant software packages.
- Experience working in an administration or office environment, preferably within the private rental sector or social housing.
What We Offer:
- A competitive salary range of £25,000 - £32,000 per annum, based on experience.
- 25 days annual leave increasing to 26 days with three years' service, 27 days with five years' service, and 28 days with seven years' service.
- Additional annual day off for your birthday.
- Salary exchange Pension scheme.
- Life assurance.
- Cash plan health and wellbeing benefit, including Employee Assistance Programme and counselling service.
- Sick pay.
- Cycle purchase loans, season tickets loans, and interest-free staff loans.
- Complimentary NRLA membership.
- Non-contractual annual performance-related bonus scheme.
- Enhanced maternity and paternity pay.
How to Apply:
If you are a motivated and detail-oriented individual with a passion for supporting others, we encourage you to apply for this exciting opportunity.
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