Front of House Team Member
3 weeks ago
We are seeking a friendly and organised Pub Receptionist to join our team at The White Hart, Lewes. The ideal candidate will provide excellent customer service to all guests, manage front desk operations, and ensure a pleasant and efficient experience for all visitors.
What we offer:
- Packages based on NLW and TRONC
- Full-time role
- Stepping Stones - Our industry-leading training and development platform which supports progression for those who want it
- Employee Assistance Program with Hospitality Action
- Instant access to pay you have already earned through EarlyPay
- Enhanced Maternity & Paternity package
- Refer a Friend Bonus up to 1500
- 50% off food at any Heartwood Inns or Brasserie Blanc
- 20% off food at any Heartwood Inns or Brasserie Blanc with friends and family discount
- 10% off company gift cards
- A thoughtful gift to celebrate your birthday
- Long Service Recognition Awards
- The Pantry - 100's of retailers and experience discounts through Reward Gateway
- Cycle to Work Scheme
The Ideal Candidate:
- Will have great interpersonal skills and a vibrant personality
- Ability to be flexible and maintain high standards across the front of house
- Be a real team player, it is essential that you are a true people person
- Have great attention to detail and impeccable standards
- Be totally customer and service-focused and provide an exceptional guest experience
About Heartwood Collection:
We are a multi award-winning hospitality group with over 40 locations, including Brasserie Blanc restaurants and our lovely Heartwood Inn pubs. We are aiming to grow to 61 sites by 2027, which could add up to 500 bedrooms over the next four years. We're really excited about the amazing opportunities this growth will create, and we hope you are too. It's a great chance for you to take the next step in your career and develop with us through our unique "Stepping Stones" training and development programme.
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