Stadia Betting Customer Service Representative

3 days ago


Dartford, Kent, United Kingdom Entain Full time
Job Role: Betting Cashier

As a Betting Cashier at Entain, you will be responsible for delivering exceptional customer service and driving excellence in your daily work. You will be part of the Betting Office Team, serving customers and building strong relationships.

Key Responsibilities:
  • Deliver outstanding customer service and ensure customer satisfaction.
  • Process customer transactions, including cash handling, efficiently and accurately.
  • Operate the Tote terminal to provide instant and diligent service to customers.
  • Support the Betting Supervisor in maintaining high standards and ensuring the Think 25 policy is adhered to.
Requirements:
  • You must be 18 years of age or over to work in one of our stadia.
  • Have a passion for delivering great customer service and building strong relationships.
  • Be self-motivated and proactive, with excellent communication skills.
  • Be able to work alone or as part of a team, and handle challenging situations calmly and professionally.
Benefits:
  • Pension Scheme and annual ShareSave.
  • Discounts with hundreds of retailers through Entain Deals.
  • Healthcare and wellbeing support.
  • Development opportunities.


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