Customer Support Specialist

2 weeks ago


Ipswich, Suffolk, United Kingdom Eurofins USA Full time
Job Overview

Eurofins Scientific, an international leader in life sciences, seeks a highly skilled Customer Care Technician to join our team. This full-time position is based in the USA and offers a competitive salary and benefits package.

Key Responsibilities:
  • Utilize our laboratory computer system, Elims, to scan in samples and coordinate their registration into the correct business unit.
  • Ensure all necessary information about samples is recorded, handled correctly, and quality data maintained.
  • Maintain UK health and safety standards and ensure a clean working environment.
  • Meet and greet customers, couriers, or drivers when they deliver or collect samples.
Requirements:
  • A GCSE in Maths, English, Chemistry, or Biology, or equivalent qualification.
  • Proficient in Microsoft Office.
  • An estimated salary of $45,000 - $60,000 per annum, depending on experience.
  • A comprehensive benefits package, including enhanced annual leave entitlement, company pension plan, life assurance scheme, employee assistance program, and health and wellbeing programs.
About Us

We value diversity and believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applicants based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes our employees unique.



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