Global Investment Operations Expert
2 weeks ago
Charles River Development provides an end-to-end solution for investment management functions across asset classes, improving data quality and investment professional productivity while controlling risk and lowering technology costs.
SalaryWe offer a competitive salary of $120,000 - $180,000 per year, based on experience, plus benefits and bonuses.
Job DescriptionThis role involves working closely with clients to provide expert-level remote management, administration, and support for production Charles River IMS solutions. Key responsibilities include:
- Client assistance in optimal use of the system
- User administration and privileges
- Parameter configuration changes
- System availability and performance tuning
- Daily operational processing monitoring and support
- Patching and upgrading software and databases
- Assistance with problem resolution and business continuity/disaster recovery
To succeed in this role, you will need:
- Experience with Financial Services Investment Management, Trading, or related systems (e.g., Charles River IMS)
- Proven ability to partner with internal departments to deliver superior customer service
- Experience with MS SQL Server, Oracle, Sybase database configuration, operations, and basic administration functions
- Excellent customer service skills, technical troubleshooting skills, and interpersonal, verbal, and written communication skills
- Bachelor's degree in a technical or analytical discipline (e.g., Computer Science, IT, Financial Engineering, Engineering, Science, Economics, Maths, Statistics)
- Minimum 3+ years' relevant industry experience
State Street offers a comprehensive benefits package, including medical care, insurance, savings plans, flexible work arrangements, and opportunities for professional growth and development.
Other PerksYou'll have access to paid volunteer days, matching gift programs, and employee networks that help you stay connected to what matters to you. State Street is committed to inclusion, diversity, and social responsibility.
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