Customer Experience Ambassador

3 days ago


Cwmbran, Torfaen County Borough, United Kingdom MAX SPIELMANN Full time

We pride ourselves on delivering exceptional customer experiences at MAX SPIELMANN, a well-established family business built on personality and a culture of kindness.

In this role as a Mobile Colleague, you will be the face of our brand, responsible for providing outstanding customer service and support in the Cwmbran & Newport area. You will work closely with our team to ensure that every customer leaves our store feeling valued and satisfied.

About the Role:

  • As a Mobile Colleague, you will be working on a temporary 8-hour contract, but with the potential to work up to 40 hours per week.
  • You will be required to work 5 out of 7 days, including weekends, with flexibility to support neighbouring branches as needed.
  • Driving is preferred but not essential.

About the Benefits:

  • An estimated salary of £20,000 - 25,000 per annum, depending on experience and performance.
  • The opportunity to work for a family-owned business with excellent progression opportunities.
  • A fun and buzzy atmosphere with energy and motivation being key.
  • An uncapped weekly bonus scheme to reward high performers.
  • Generous colleague discount across the group, Timpson holiday homes, and excellent promotional prospects.
  • Birthdays off and a range of other amazing benefits to wow our colleagues.

About the Job Description:

This role is more than just a sales assistant position. As a Mobile Colleague, you will have the opportunity to multitask, use your personality to make the customer experience memorable, and turn first-time customers into loyal customers for life.

You will be trained in all aspects of the job, including digital printing, making canvas wall art, and personalized photo gifts. Our business encourages creativity and self-motivation, so if you are keen to learn new skills and take pride in customer care, selling, and personal standards, you are the perfect person to join our team.


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