Senior IT Solutions Specialist

6 days ago


StokeonTrent, Stoke-on-Trent, United Kingdom Henderson Scott Full time

**Job Title:** Senior IT Solutions Specialist

At Henderson Scott, we are seeking a skilled IT Support Engineer to join our team as a technical expert.

As an IT Support Engineer, you will be responsible for providing top-notch IT solutions to our clients. Your primary role will be to work hands-on with clients, supporting and troubleshooting to help them resolve their technical issues efficiently via telephone and tickets.

To succeed in this position, you will need excellent problem-solving skills, a passion for delivering high-quality IT solutions, and the ability to work effectively as part of a team.

Key responsibilities include:

  • Providing technical support to clients via telephone and tickets
  • Acting as an escalation point for other engineers and being involved in onboarding and migration processes
  • Working collaboratively with colleagues to resolve complex technical issues

We offer a competitive salary range of £45,000-£60,000 per annum, depending on experience.

If you have the necessary skills, experience, and qualifications, please apply for this exciting opportunity.



  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Morson Talent Careers Full time

    Job Title: Senior Protection Solutions SpecialistStatus: Permanent Location: Office-based in Staffordshire with hybrid working options available for those within a reasonable commute.Our client is a leading provider of advanced system integration solutions, specializing in operational technology and digital transformation across highly regulated industrial...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Safer Hand Solutions Ltd Full time

    About the RoleSafer Hand Solutions Ltd is a leading provider of digital software solutions to a specialist industry sector. We are seeking a Digital Software Solutions Specialist to join our team and contribute to our continued growth and success.The key responsibilities of this role include developing and implementing effective marketing strategies,...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom SKm Impact Solutions Full time £40,000 - £50,000

    SKm Impact Solutions is seeking a Senior HVAC Specialist to join their team. This full-time position offers a competitive salary of £50,000 - £65,000 per annum.Job OverviewThe successful candidate will be responsible for maintaining and repairing commercial heating/gas installations, AHUs, FCUs, and more. They will conduct safety testing and fault finding...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Aggregate Industries UK Limited Full time

    Aggregate Industries UK Limited is looking for a skilled professional to join our team as a Senior Health Specialist.Job DescriptionAs a Senior Health Specialist, you will be responsible for leading and managing teams to deliver customer-focused solutions that meet the needs of our clients.You will also be expected to maintain high standards of health,...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Safer Hand Solutions Ltd Full time

    We are Safer Hand Solutions Ltd, a leading provider of digital software solutions to a specialist industry sector. We are looking for a skilled Senior Marketing Professional to join our team in Stoke on Trent.As a Product Marketing Executive, you will play a key role in promoting our digital software solutions to specialist industry sectors. You will be...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Morson Talent Full time

    Job Overview:Morson Talent is seeking a highly skilled Senior Tender Engineer to join our team. As a key member of our Transmission and Distribution (T&D) sector, you will be responsible for delivering Protection and Control solutions to clients.In this role, you will collaborate with our sales and proposal teams to develop compliant solutions that meet...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Coburg Banks Full time

    We are seeking an experienced professional to work on high-value projects as a Security Solutions Specialist in the UK. This home-based role involves working independently and requires expertise in security solutions, including shutter installation.The ideal candidate will have experience in roles such as Gate Engineer, Security Engineer, Maintenance...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom GivEnergy Full time

    About the RoleGivEnergy is seeking a highly skilled Commercial Solutions Specialist to lead the delivery of our energy storage solutions. The ideal candidate will have excellent electrical engineering knowledge and experience in commercial/industrial systems.The successful candidate will be responsible for ensuring the smooth operation of our energy storage...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Bennett and Game Recruitment LTD Full time

    At Bennett and Game Recruitment LTD, we are seeking an experienced Senior Proposal Development Specialist to lead our bids and proposals team. The ideal candidate will have a proven track record in soil and groundwater remediation, decommissioning, and site enabling. Key responsibilities include managing complex proposals, developing innovative solutions,...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Shape It Recruitment Full time

    Are you passionate about virtualisation technologies and thrive on designing, implementing, and managing high-performance virtual infrastructures?About the JobWe are seeking a highly skilled Virtualisation Engineer to join our team. The successful candidate will have experience with virtualisation platforms such as VMware vSphere, Microsoft Hyper-V, and...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Henderson Scott Careers Full time

    At Henderson Scott Careers, we're seeking a skilled Advanced IT Solutions Specialist to deliver top-notch support and solutions for our clients. This role involves working hands-on with clients, resolving technical issues via phone and tickets, and acting as an escalation point for other engineers.Key Responsibilities:Offering exceptional customer service...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Dee Set Ltd Full time

    Role Overview:As a Client Solutions Specialist at Dee Set Ltd, you will be responsible for representing the company as the UK's leading provider of end-to-end retail solutions. You will support the Head of Customer Success in establishing and implementing strategic objectives, ensuring successful client relationships.Salary: £45,000 - £55,000 per annumKey...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom RELEX Solutions Full time

    Job DescriptionThis is an exciting opportunity to join our team as a Technical Support Specialist, focusing on our Space & Assortment department. You will work closely with our global customers, providing timely and effective solutions to their technical issues.Key Responsibilities:Providing first-line support for technical issues across multiple...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Study International Full time

    About Study International:We are a leading global software solutions provider, employing over 7,000 people worldwide.We invest heavily in employee development to ensure everyone reaches their full potential and drive innovation across the brand.We offer market-leading benefits and investment in employee experience across all departments.As a Senior Software...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Nationwide Specialist Services Full time

    Job Title: Fall Protection InstallationCompany Overview:Nationwide Specialist Services is a leading provider of specialist services, delivering top-notch solutions across the UK. Our dependable team works around the clock, setting new standards for safety, speed, and consistency.Salary:We offer a competitive salary of £45,000 - £60,000 per annum, depending...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Shape IT Recruitment Full time

    At Shape IT Recruitment, we're seeking an exceptional Cloud Infrastructure Specialist to join our team. This role offers a competitive salary of $120,000 per annum.About the Job:This is a unique opportunity to work with cutting-edge Microsoft technologies like Active Directory, Exchange, and SQL Server, ensuring secure and resilient infrastructure for...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom CV-Library Full time

    Job Overview: We are seeking a skilled Mechanical Solutions Specialist to join our team.Location: Stoke-on-TrentSalary: Up to £65,000 per annumAbout the Role:You will be responsible for designing, developing, and implementing mechanical solutions for diverse building services projects.Specializing in HVAC and other related systems, you will collaborate...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Morson Talent Full time

    Job Title: Senior Tender EngineerAbout the Role:We are seeking an experienced Senior Tender Engineer to join our team in Staffordshire. As a key member of our tendering team, you will play a crucial part in delivering Protection and Control solutions within the Transmission and Distribution (T&D) sector.Responsibilities:Collaborate with Business Development...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom CV-Library Full time

    Senior AWS Data Services Specialist PositionEstimated Salary: £90,000 - £120,000 per yearAbout the Role:We are seeking an experienced Senior AWS Data Services Specialist to join our team in Lichfield. In this role, you will be responsible for designing, building, and maintaining large-scale data systems using AWS-native tools and services.You will work...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Rapiscan Systems Full time

    Role Overview: Senior Mechanical EngineerThis is an exciting opportunity to join our Cargo and Vehicle Inspection section as a Senior Mechanical Engineer. You will be involved in projects at all stages of the product lifecycle, from initial concept generation to continuous improvement in manufacture.You will produce design concepts and designs for complex...