Front of House Team Member
1 month ago
About the Role: We are seeking a highly motivated and customer-focused Front of House Team Member to join our team in Basingstoke. As a key member of our front-of-house team, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.
Main Responsibilities:
- Deliver outstanding customer service, responding to guest inquiries and resolving any issues promptly.
- Process sales transactions accurately and efficiently, handling cash, card payments, and operating a POS system.
- Prepare and serve food and beverages to high standards, maintaining a clean and hygienic environment at all times.
- Maintain a thorough knowledge of menu items, ingredients, and allergens to provide informed recommendations to guests.
- Work effectively as part of a team to ensure seamless service delivery, communicating clearly with colleagues to resolve any issues that may arise.
What We Offer: A competitive salary of £18,000 - £20,000 per annum, depending on experience, plus excellent training and development opportunities to help you grow your career within our company.
Requirements: To be successful in this role, you will need to possess excellent communication and interpersonal skills, be able to work well under pressure, and maintain a professional demeanor at all times. You should also have basic math skills and be comfortable using technology, including POS systems and credit card machines.
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