IT Support Specialist
1 week ago
We are seeking an experienced IT Support Engineer to join our team at Baker and Baker Recruitment Limited. As an IT Support Engineer, you will be responsible for providing technical support and maintenance for our IT infrastructure, including Microsoft Azure Cloud services, network and systems administration, and desktop support.
Key Responsibilities:- Microsoft Azure Cloud: Manage and troubleshoot Microsoft Azure Cloud services, including virtual machines, storage, and networking components.
- Infrastructure Management: Administer Windows servers, Domain Controllers, and Active Directory, as well as configure and manage inTune for device management.
- Networking and Security: Maintain and troubleshoot TCP/IP, DNS, and general network-related issues, including routers, switches, firewalls, and VPN solutions.
- Monitoring and Reporting: Monitor and manage shared drives, ensuring optimal performance, and manage Engine Endpoint Central unified management system.
- Desktop Support: Provide desktop support for end-users, resolving hardware and software issues, and support escalated support tickets from other team members.
- Server Room Operations: Experience in working in Server rooms, ensuring hardware reliability and uptime, including APC UPS setup and configuration, and Dell Servers hardware configuration/upgrading.
- Access Control: Knowledge and experience with Paxton Access Control systems.
- Microsoft Certified: Azure Fundamentals (AZ-900) or equivalent.
- Strong knowledge of Azure services, including but not limited to Azure Virtual Machines, Azure Storage, Azure Networking, and Azure Security.
- Excellent troubleshooting and problem-solving skills.
- Proven experience in technical support or a related role, with a focus on Azure cloud services.
- Strong problem-solving skills and ability to work well under pressure.
- Effective communication skills, with the ability to convey technical concepts to both technical and non-technical audiences.
- Ability to work collaboratively in a team and adapt to evolving technologies.
- Proactive and self-motivated, with a keen attention to detail.
- A competitive salary and benefits package.
- The opportunity to work with a dynamic and growing company.
- A collaborative and supportive team environment.
- Professional development and training opportunities.
Please note that sponsorship is not available for this role, and you must have the full right to work in the UK both now and in the future.
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