High-End Beauty Clinic Receptionist
2 days ago
Company Overview:
Our client is a high-end beauty clinic with sites in Guildford, seeking a Front of House Person to join their growing team.
Salary and Benefits:
The salary for this position starts at £26,000 plus commission, with on-target earnings of around £30,000. This role also offers a competitive benefits package, including 28 days of holiday, pension scheme, opportunities for career progression and transfers within the organisation, discount on products and treatments, and commission on all retail products sold.
Job Description:
This is an exciting opportunity for a motivated and customer-focused individual to work as a Front of House receptionist in a busy beauty clinic. The successful candidate will be responsible for warmly greeting clients, notifying assigned beauty therapists/podiatrists of their arrival, welcoming walk-ins and addressing inquiries about services, scheduling appointments based on availability, handling appointment bookings and upselling via phone and email, inputting staff rotas into the booking system, updating client details on the client's booking system, assisting with stock control and supporting, providing assistance with end-of-day procedures, and supporting Clinic Managers with various tasks as required.
Required Skills and Qualifications:
To be successful in this role, you will need previous experience in front of house or reception duties, the ability to work efficiently and be self-motivated, a quick learner with a desire to develop skills and progress within the company, proficiency in computer applications such as Outlook and Word, along with experience in appointment booking systems, positive 'can-do' attitude and strong interpersonal skills, ability to build and maintain professional relationships, excellent phone etiquette, and fluency in both written and spoken English.
Key Responsibilities:
- Welcome clients and notify assigned beauty therapists/podiatrists of their arrival
- Welcome walk-ins, address inquiries about services, and schedule appointments based on availability
- Handle appointment bookings and upselling via phone and email
- Input staff rotas into the booking system
- Update client details on the client's booking system
- Assist with stock control and support
- Provide assistance with end-of-day procedures
- Support Clinic Managers with various tasks as required
About BSR Health Recruitment Ltd:
BSR Health Recruitment Ltd are a specialist healthcare agency working exclusively with top NHS trusts and private sector clients to provide high-quality recruitment solutions. If you're looking for a new challenge and want to work with a reputable and well-established agency, we'd love to hear from you.
Contact Information:
If you're interested in this role or have any other questions, please don't hesitate to get in touch.
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