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Retail Experience Manager
1 month ago
Sports betting, gaming, and interactive entertainment are changing, and Entain Group is leading that change. As a Retail Experience Manager, you will play a crucial role in delivering top customer service and driving standards on a daily basis.
Job DescriptionYou will work closely with the Shop Manager to serve customers, build rapport, and encourage repeat business. Your responsibilities will include demonstrating products and betting terminals to customers, handling complaints or concerns with empathy, and maintaining high shop standards.
Your working patterns will include a blend of long opening shifts, long closing shifts, and shorter evening shifts, varying week to week. As a key holder, you will be responsible for opening and closing the shop.
Requirements- A passion for sports or great customer service.
- Strong communication skills.
- Ability to work alone or as part of a team.
We offer a competitive salary of £20,000 - £25,000 per annum, including a Location pay of £1.06 per hour, and a range of benefits including optional overtime, Pension Scheme, and discounts with hundreds of retailers.
