Healthcare Administrator
1 week ago
We are seeking a highly skilled and dedicated Healthcare Administrator to join our team at gtd healthcare. The successful candidate will be responsible for providing exceptional administrative support, ensuring the smooth operation of our Lindley Medical Practice in Oldham.
As a Receptionist, you will be the first point of contact for patients and visitors, requiring excellent communication and interpersonal skills. You will process all requests for appointments, visits, and telephone consultations/triage, ensuring accurate recording of details at all times.
The estimated salary for this role is £19,500 - £22,000 per annum, depending on experience. If you are a motivated and organized individual with a passion for delivering high-quality patient care, we would love to hear from you
Key Responsibilities:
- Process all requests for appointments, visits, and telephone consultations/triage ensuring accurate recording of details at all times.
- Project a positive and friendly image to patients and visitors either in person or on the telephone.
- Receive and make telephone calls as required.
- Accept payment and issue receipts for private services.
- Maintain a general overview of the reception area and take appropriate action to manage difficult/aggressive patient behaviour or those whose illness/condition worsens while waiting to be seen.
Requirements:
- Polite, pleasant & professional interpersonal manner, both on the telephone and in person.
- Able to work without direct supervision and determine own work priorities.
- Able to work to set standards, policies & procedures.
- Willingness to actively engage in appraisal, personal development, and training.
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