Operational Excellence Director

5 days ago

London, Greater London, United Kingdom Corecruitment Full time

Head of Central

A key leadership role has become available at Corecruitment, a leading fitness brand with multiple sites in London. We are seeking an experienced Head of Central to lead operational excellence and people strategy across multiple locations.

Key Responsibilities:

Central Operations:

  • Develop and optimize the operating model for clubs, including staffing, processes, and productivity.
  • Lead the central operations strategy and collaborate with departments to achieve business goals.
  • Manage crisis response, supplier relationships, and procurement.
  • Ensure high operational standards, facility management, and club payroll processes.
  • Oversee maintenance and compliance, coordinating with engineers and contractors.

People Operations:

  • Lead recruitment, onboarding, and staff development.
  • Drive employee engagement and maintain people policies and benefits.
  • Implement digital HR systems and monitor key HR metrics.
  • Support career growth and build a positive, people-first culture.

Requirements:

  • 7+ years of experience in operations management, ideally in fitness or hospitality.
  • Proven leadership with experience managing teams across multiple locations.
  • Strong organizational, communication, and problem-solving skills.
  • Passion for fostering a health-focused, collaborative community culture.

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