Hotel Operations Manager

4 weeks ago

Torquay, Torbay, United Kingdom The Imperial Torquay Full time
Lead Our Hotel to Success

We are seeking a charismatic and engaging General Manager to lead our hotel, The Imperial Torquay, to success. As a key member of our team, you will be responsible for driving the business strategy, managing sales and revenue, and ensuring the hotel meets its business targets.

About the Role:

  • Provide day-to-day leadership and drive the business strategy in all areas of the operation.
  • Drive sales and revenue, balancing costs against these to meet business targets.
  • Be people-centric and have good commercial skills and awareness.
  • Analyse and manage the hotel's profit and loss statement to success.
  • Have strong IT skills and be able to use digital platforms well.
  • Develop and lead the people culture of the property with engaging and committed communication.
  • Work well with central support teams, implementing group strategies while driving local activity to make the hotel great.
  • Have previous experience as a hotel General Manager in a similar style property.

What We Offer:

  • Competitive pay and service charge.
  • Treat yourself to retail and hospitality perks through our Perkbox platform.
  • Excellent discounts across our family of hotels.
  • A confidential helpline for any support you require.
  • Free meals when on duty.
  • Development pathways and opportunities to progress and move up.
  • Milestone awards and gifts for every year you are with us.

About Our Family of Hotels:

We bring a family of hotels together under one roof, ready to welcome guests with open arms, warm hearts, and experiences that are simply memorable. Each of our hotels is unique, individual, and quirky in personality. Quality is fundamental to everything we do, and it's the simple things that matter.

We have very unique hotels in very special locations, from the award-winning Gidleigh Park in Devon to our cool city centre Abode Manchester set in a 19th-century textile factory. We're a family that works hard and plays hard too, inspires and supports each other, and has a load of fun along the way.

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