Hotel Operations Manager

3 weeks ago

Torquay, Torbay, United Kingdom The Imperial Torquay Full time
Lead Our Hotel to Success

We are seeking a charismatic and engaging General Manager to lead our hotel, The Imperial Torquay, to success. As a key member of our team, you will be responsible for driving the business strategy, managing sales and revenue, and ensuring the hotel meets its business targets.

About the Role

  • Provide day-to-day leadership and drive the business strategy in all areas of the operation.
  • Drive sales and revenue, balancing costs against these to meet business targets.
  • Be people-centric and have good commercial skills and awareness.
  • Analyse and manage the hotel's profit and loss statement to success.
  • Have strong IT skills and be able to use digital platforms well.
  • Develop and lead the people culture of the property with engaging and committed communication.
  • Work well with central support teams, implementing group strategies while driving local activity to make the hotel great.
  • Have previous experience as a hotel General Manager in a similar style property.

What We Offer

  • Competitive pay and benefits.
  • Treat yourself to retail and hospitality perks through our Perkbox platform.
  • Excellent discounts across our family of hotels.
  • A confidential helpline for support and development opportunities.
  • Free meals when on duty.
  • Unique development pathways and opportunities to progress.
  • Milestone awards and special gifts for years of service.

About Our Family of Hotels

We bring a family of unique and quirky hotels together under one roof, welcoming guests with open arms and warm hearts. Each hotel is special in its own way, with quality and inclusivity at the heart of everything we do. We have hotels in special locations, from historic countryside to city centre, and we're proud to offer a range of experiences that are simply memorable.

Join us and become part of a team that works hard, plays hard, and inspires each other to be the best we can be. We're a family that values fun, support, and development, and we're looking for someone who shares our values to lead our hotel to success.

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