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Building Operations Manager

2 months ago


Edinburgh, Edinburgh, United Kingdom ISS Facility Services UK Full time

Job Summary

We are seeking a highly skilled and experienced Building Manager to join our team at ISS Facility Services UK. As a key member of our corporate services team, you will be responsible for overseeing the management and delivery of Total Facilities Management (TFM) services in a corporate client building.

Key Responsibilities

  • Service Delivery
    • Ensure the delivery of high-quality TFM services, including cleaning, workplace/front of house, engineering, waste management, and day-to-day catering support.
    • Manage the maintenance, repair, and renewal of the building's fabric and mechanical and electrical (M&E) assets.
  • Health and Safety
    • Deliver and maintain a high level of health and safety standards for the area of responsibility.
  • Stakeholder Management
    • Manage internal and external stakeholder relationships to ensure effective communication and service delivery.
  • Financial Management
    • Manage and control budgets for service streams, including operational and capital expenditures.
  • People Management
    • Line manage individuals delivering services within the corporate buildings.
  • Quality Assurance
    • Ensure all clients receive consistent, high-quality service delivery, including auditing the quality of services provided and tracking remedial actions to completion.

Requirements

  • Professional Qualifications
    • Proficient in the use of Microsoft 365 products.
    • Experience in Total Facilities Management (TFM) and supplier management.
  • Personal Qualities
    • Great people management skills.
    • Customer-facing skills.
    • Ability to work independently with limited support.
    • Open and honest communication skills.

About ISS Facility Services UK

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. We understand every aspect of the user experience and are committed to doing business the right way, taking our corporate responsibility very seriously. Our passion is people, and we offer a challenging and exciting career in an organisation with people at its heart.