Retail Sales Associate

1 week ago

Camborne, Cornwall, United Kingdom British Heart Foundation Full time

About the Role

We are seeking a highly motivated and customer-focused Sales Assistant to join our team in Cambourne. As a Sales Assistant, you will be at the heart of our retail operation, delivering exceptional customer service and promoting our charity's mission.

Key Responsibilities

  • Engage with customers, providing a first-class service experience and promoting our charity's mission
  • Organise and merchandise donated stock creatively to maximise sales potential
  • Collaborate with our E-Commerce team to maximise online sales
  • As a Keyholder, you will be the go-to person when there isn't a manager on duty, keeping the store running and ensuring our customers have a great experience

What We're Looking For

  • Previous retail experience is not essential, but you will need to be passionate, energetic, and able to deliver exceptional customer service
  • You will be confident within a team environment and comfortable guiding the activity of volunteers on the shop floor
  • Able to work well under pressure and on your own initiative in a dynamic and fast-paced environment
  • Attention to detail in everything you do
  • Positive, creative, confident, customer service-focused, and passionate about sustainability
  • You will be comfortable with technology, able to use a till, PC, smartphone, and email with ease

About Us

The British Heart Foundation (BHF) is a leading charity that funds research into heart and circulatory diseases. We have over 700 stores across the UK, and our mission is to help people live longer, healthier lives. We are committed to fairness and consistency, and we use anonymous CV software during the application process.

Benefits

  • 38 days annual leave (plus the option to buy and sell leave)
  • Holistic support leave of up to 10 additional days off each year
  • Enhanced family policies (maternity, paternity, and adoption leave)
  • Wagestream - early access to your wages
  • 25% staff discount
  • Health cash plan (dental, optical, therapies, etc)
  • Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
  • Pension with employer contribution of up to 10%
  • Cycle to work scheme
  • Discounts on gym memberships
  • Discounts with a wide range of retailers

How to Apply

To apply, please follow these simple steps:

  • Click the 'Apply' button below
  • You will be seamlessly redirected to the BHF Careers page
  • Complete the application form, submit your CV, and upload your employment history

Important Information

Any offer of employment is subject to a satisfactory DBS check. We are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.

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