Customer Credit Controller
2 weeks ago
We're Quickline Communications, and we're on a mission to provide great internet to everyone. As a Debt Recovery Specialist, you will play a critical role in ensuring our financial stability by reducing actual and potential losses through effective debt collection and credit control processes.
This role is based onsite at our office, 5 days a week. We offer a competitive salary of £38,000 - £48,000 per annum, depending on experience.
About You
You will be passionate about customer service and have a proven track record of working as a Credit Controller. Organised, high attention to detail, and excellent people and communication skills are essential for this role.
Key Responsibilities
- Provide a customer-focused service
- Ensure prompt payment collection and support debt collection targets
- Monitor and take required action on actual and potential customer status due to overdue debt
- Maximize customer retention through cash collection and arranged payment while limiting exposure to bad debt
- Support customers and colleagues with debt, account, and billing enquiries
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