Retail Sales and Operations Manager
1 month ago
Experience the thrill of a dynamic retail environment as a Store Manager at Tile Giant. We are seeking a highly motivated individual to lead our team in Crawley and drive sales growth.
About UsTile Giant is a leading UK retailer, serving over 60 stores across the country. Our commitment to delivering exceptional customer service and offering a vast range of tiles has earned us a reputation as a trusted industry leader.
Salary and BenefitsWe offer a competitive salary of up to £35,000 (OTE), including store bonus and uncapped store manager bonus. Additional benefits include quarterly store manager bonus scheme, further training and continued professional development opportunities, birthdays off, 30 days annual leave inclusive of bank holidays, long service awards, pension through The People's Pension, enhanced family leave, on-site parking, and staff discount.
Job Description- Lead a high-performing team to deliver robust inductions, learning opportunities, and excellent customer service.
- Manage and lead the store team, driving sales growth and achieving target profits.
- Plan and execute effective stock management routines, controlling costs and losses.
- Take ownership of the store's P&L, monitoring controllable costs and ensuring profitability.
- Control profit margins, striving to achieve store targets and maximize profit and turnover.
- Boost ATV with uplifts in add-on sales.
- Perform regular individual review meetings for performance management.
- Work with the team and Regional Operations Manager to improve the store/business.
- Significant experience in the retail sector in either a Manager or Assistant Manager role.
- Passion for improving performance and sales, delivering a high standard of customer service.
- Ability to carry out manual handling duties up to 25kg.
- Independent and flexible attitude.
- Able to work weekends.
Note: This role requires a degree of heavy lifting, so you must be physically fit to carry out manual handling tasks.
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