Customer Experience Specialist

3 weeks ago


Liverpool, Liverpool, United Kingdom Maersk Full time

Maersk is a global leader in integrated logistics, pioneering the industry for over a century. We're redefining the boundaries of possibility through innovation and transformation, setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning. We work hard to ensure our organisation reflects and understands the customers we serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

We're harnessing cutting-edge technologies to unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

Are you committed to delivering a world-class service to customers?

Do you have a proactive approach and a positive can-do mindset?

Are you an excellent communicator, with strong attention to detail and the ability to take on multiple tasks in a constantly changing environment?

We're looking for someone to deliver a 1st-class level of customer service to our clients, professionally and efficiently at all times and in accordance with documented procedures.

Liaising with other key parties, including third-party suppliers and other Maersk offices around the world, is also a key responsibility.

Continuously innovating and looking for new ways to improve the service we provide to our customers and increase business efficiency is essential.

We're seeking a passionate individual who is committed to customer satisfaction and service excellence.

Previous experience in logistics is a plus, but not essential. What's more important is your ability to use rigorous logic and analytical skills to solve complex problems with effective solutions.

Expertise with Microsoft applications, including Word, Excel, and Outlook, is also required.

We offer a range of benefits, including 25 days annual leave, an annual bonus, and a pension scheme.

We're committed to a diverse and inclusive workplace and welcome applicants from all backgrounds.

We're happy to discuss flexible working options and provide support for any adjustments during the application and hiring process.

Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.



  • Liverpool, Liverpool, United Kingdom BT Group Full time

    About the RoleWe're looking for a Customer Experience Specialist to join our team at EE. As a Customer Experience Specialist, you'll be the face of our brand, responsible for providing exceptional customer service and building lasting relationships with our customers.Key ResponsibilitiesProvide outstanding customer service, responding to customer inquiries...


  • Liverpool, Liverpool, United Kingdom ERGO Group AG Full time

    Job Title: Customer Experience SpecialistCompany: ERGO Group AGLocation: RemoteJob Type: Full-timeJob Description:We are seeking a highly motivated and organized Customer Experience Specialist to join our team. As a Customer Experience Specialist, you will be responsible for creating long-term, trusting relationships with our customers and site contacts...


  • Liverpool, Liverpool, United Kingdom Swift Specialist Recruitment Ltd Full time

    Swift Specialist Recruitment Ltd is seeking a Customs Compliance Specialist to join their team based in Liverpool.Key Responsibilities: Coordinate import and export activities in accordance with HM Revenue & Customs regulations Liaise with customs authorities and suppliers to ensure compliance with all relevant regulations Ensure accurate and timely...


  • Liverpool, Liverpool, United Kingdom Swift Specialist Recruitment Ltd Full time

    Swift Specialist Recruitment Ltd is seeking a Customs Clearance Specialist to coordinate import and export activities, ensuring compliance with HM Revenue and Customs regulations.Duties and Responsibilities: Coordinate import and export activities, adhering to HM Revenue and Customs regulations. Liaise with customs legal counsel to verify controls and...


  • Liverpool, Liverpool, United Kingdom Swift Specialist Recruitment Ltd Full time

    Swift Specialist Recruitment Ltd is seeking a Customs Clearance Specialist to coordinate import and export activities for one of our established forwarding agents in Liverpool.Duties and Responsibilities: Ensure compliance with HM Revenue & Customs regulations, coordinating import and export activities. Liaise with customs legal counsel to verify controls...


  • Liverpool, Liverpool, United Kingdom Swift Specialist Recruitment Ltd Full time

    Job Title: Customs ClerkSwift Specialist Recruitment Ltd is seeking a skilled Customs Clerk to join our team in Liverpool.Key Responsibilities:• Coordinate import and export activities in accordance with HM Revenue & Customs regulations.• Liaise with customs legal counsel to ensure compliance with controls and licensing requirements.• Ensure all HM...


  • Liverpool, Liverpool, United Kingdom Swift Specialist Recruitment Ltd Full time

    Job Title: Customs ClerkSwift Specialist Recruitment Ltd is seeking a skilled Customs Clerk to join our team in Liverpool.Key Responsibilities:• Coordinate import and export activities in accordance with HM Revenue & Customs regulations.• Liaise with customs legal counsel to ensure compliance with controls and licensing requirements.• Ensure all HM...


  • Liverpool, Liverpool, United Kingdom Swift Specialist Recruitment Ltd Full time

    Swift Specialist Recruitment Ltd is seeking a skilled Customs Clerk to join their team in Liverpool.Duties and Responsibilities:• Coordinate import and export activities in accordance with HM Revenue & Customs regulations.• Collaborate with customs legal counsel to verify controls and licensing requirements.• Ensure all HM Revenue & Customs duty...


  • Liverpool, Liverpool, United Kingdom Swift Specialist Recruitment Ltd Full time

    Swift Specialist Recruitment Ltd is seeking a skilled Customs Clerk to join their team in Liverpool.Duties and Responsibilities:• Coordinate import and export activities in accordance with HM Revenue & Customs regulations.• Collaborate with customs legal counsel to verify controls and licensing requirements.• Ensure all HM Revenue & Customs duty...


  • Liverpool, Liverpool, United Kingdom Dapa Coffee Full time

    Dapa Coffee Job DescriptionOverviewWe are seeking an exceptional Barista and Front of House team member to join our dynamic team at Dapa Coffee. As a key member of our team, you will play a vital role in delivering an outstanding customer experience in our café.Key ResponsibilitiesPrepare and serve a variety of hot and cold beverages, including coffee, tea,...


  • Liverpool, Liverpool, United Kingdom Damco Spain SL Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Maersk team as a Customer Experience Partner. This is an exciting opportunity to work in a fast-paced, performance-driven environment where you will be part of a talented, diverse team.Key ResponsibilitiesDeliver exceptional customer service to our clients, ensuring a...


  • Liverpool, Liverpool, United Kingdom Damco Spain SL Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Maersk team as a Customer Experience Partner. This is an exciting opportunity to work in a fast-paced, performance-driven environment where you will be part of a talented, diverse team.Key ResponsibilitiesDeliver exceptional customer service to our clients, ensuring a...


  • Liverpool, Liverpool, United Kingdom Vodafone Full time

    What We're Looking ForWe're seeking a motivated and sales-oriented Retail Adviser to join our growing team in our Vodafone Liverpool Church Street Partner store. In this role, you will interact directly with customers, understand their needs, build trust and create a personal experience to be remembered. You will also do your utmost to help resolve any...


  • Liverpool, Liverpool, United Kingdom Vodafone Full time

    About the RoleWe are seeking a highly motivated and sales-oriented Retail Adviser to join our growing team in our Vodafone Liverpool Church Street Partner store. As a key member of our team, you will interact directly with customers, understand their needs, build trust and create a personal experience to be remembered.Your Key ResponsibilitiesProvide...


  • Liverpool, Liverpool, United Kingdom Maersk Full time

    About MaerskMaersk is a global leader in integrated logistics, with a rich history of innovation and transformation. Our mission is to redefine the boundaries of possibility, setting new standards for efficiency, sustainability, and excellence.Job SummaryWe are seeking a highly skilled and motivated Customer Experience Consultant to join our team in...


  • Liverpool, Liverpool, United Kingdom Maersk Full time

    About MaerskMaersk is a global leader in integrated logistics, with a rich history of innovation and transformation. Our mission is to redefine the boundaries of possibility, setting new standards for efficiency, sustainability, and excellence.Job SummaryWe are seeking a highly skilled and motivated Customer Experience Consultant to join our team in...


  • Liverpool, Liverpool, United Kingdom Vodafone Full time

    What You Will Be DoingWe are seeking a motivated and sales-oriented Retail Sales Consultant to join our team in our Vodafone store. In this role, you will interact directly with customers, understand their needs, build trust and create a personal experience to be remembered. You will also do your utmost to help resolve any issues a customer may have, right...


  • Liverpool, Liverpool, United Kingdom Maersk Full time

    Maersk is a global leader in integrated logistics, pioneering innovation and transformation for over a century. Our mission is to redefine the boundaries of possibility, setting new standards for efficiency, sustainability, and excellence.We believe in the power of diversity, collaboration, and continuous learning, ensuring our organisation reflects and...


  • Liverpool, Liverpool, United Kingdom Maersk Full time

    Maersk is a global leader in integrated logistics, pioneering innovation and transformation for over a century. Our mission is to redefine the boundaries of possibility, setting new standards for efficiency, sustainability, and excellence.We believe in the power of diversity, collaboration, and continuous learning, ensuring our organisation reflects and...


  • Liverpool, Liverpool, United Kingdom Maersk Full time

    Maersk is a global leader in integrated logistics and has been a pioneer in the industry for over a century. Through innovation and transformation, we redefine the boundaries of possibility, setting new standards for efficiency, sustainability, and excellence.At Maersk, we value diversity, collaboration, and continuous learning. We strive to ensure that our...