Customer Experience Specialist

7 days ago

Liverpool, Liverpool, United Kingdom Maersk Full time
Maersk is a global leader in integrated logistics and has been a pioneer in the industry for over a century. Through innovation and transformation, we redefine the boundaries of possibility, setting new standards for efficiency, sustainability, and excellence.

At Maersk, we value diversity, collaboration, and continuous learning. We strive to ensure that our organization reflects and understands the needs of the customers we serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

We are committed to delivering a world-class service to our customers. We are looking for a proactive and positive individual with excellent communication skills, strong attention to detail, and the ability to adapt to a rapidly changing environment.

Key responsibilities include delivering exceptional customer service, liaising with internal and external stakeholders, innovating and improving service delivery, processing documents accurately and efficiently, and producing reports and statistics as required.

We are seeking a passionate individual who is committed to customer satisfaction and service excellence. The ideal candidate will have previous experience in logistics, the ability to analyze complex problems, and expertise in Microsoft applications. We also offer a range of benefits, including annual leave, bonuses, and family-friendly perks.

At Maersk, we are committed to a diverse and inclusive workplace. We welcome applicants from all backgrounds and will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

If you need any assistance during the application and hiring process, please email us for support.

Maersk is an equal opportunities employer and values the contributions of all employees. We are committed to providing a work environment that is free from discrimination and harassment.

If you are interested in this opportunity, please apply via our website. We look forward to hearing from you.

**Key Responsibilities:**

* Deliver exceptional customer service to our clients

* Liaise with internal and external stakeholders

* Innovate and improve service delivery

* Process documents accurately and efficiently

* Produce reports and statistics as required

**What We Offer:**

* Annual leave and bonuses

* Family-friendly perks

* Expertise in Microsoft applications

* Opportunity to work in a dynamic and inclusive environment

**How to Apply:**

Please apply via our website.

We look forward to hearing from you.

At Maersk, we are committed to a diverse and inclusive workplace.

We welcome applicants from all backgrounds.

We are an equal opportunities employer.

We value the contributions of all employees.

We are committed to providing a work environment that is free from discrimination and harassment.

If you need any assistance during the application and hiring process, please email us for support.

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