Philanthropy Operations Expert

4 days ago

London, Greater London, United Kingdom NFP People Full time

Take the lead in driving fundraising excellence as a Philanthropy Operations Expert.

We are seeking an exceptional individual to provide strategic expertise within our Regional Fundraising team, focusing on operational efficiency and supporter engagement.

This full-time, permanent role offers flexible working hours and the opportunity to work from home.

Position: CE334 Philanthropy Operations Officer

Location: Home-based, UK, Nationwide. The role requires extensive travel for team meetings and other work-related engagements.

Hours: 35 hours per week (flexible working arrangements available).

Salary: Circa £31,300 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied based on your location).

Contract: Permanent

Benefits: 25 days' annual leave plus bank holidays (increasing with service up to 30 days), cashback and discount scheme, employee assistance programme, learning and development opportunities, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working options available.

We reserve the right to close this vacancy early if we receive sufficient applications. Therefore, it is essential to submit your application as soon as possible to ensure consideration.

The Role

This exciting new position is part of a newly formed team, designed to establish personalized connections with our Regional Fundraising supporters. Our team purpose is to listen, understand, and inspire supporters and teams to fundraise effectively, providing them with the support they need to achieve greater giving that is both legal and inspiring.

The team's primary goal is to deliver data-driven stewardship touchpoints for supporters across a portfolio generating £4.7m in annual income.

Key responsibilities will include:

  • Providing data management, reporting, analysis, and insight to drive operational efficiency.
  • Ensuring compliance with fundraising regulations and ethics.
  • Developing resources and tools, including new technologies, to enhance team productivity.
  • Establishing efficient, data-led, and customer-centric processes within the team.

About You

You will possess a deep understanding of fundraising principles and considerable experience in using data and project planning skills. Your ability to simplify complex tasks and deliver excellent experiences for colleagues and supporters will be crucial to your success in this role.

To fulfill the requirements of this position, you must be a resident of the UK with the right to work in the country.

Please submit your CV and a supporting statement, no more than two pages, highlighting how you meet the person specification and what unique skills and experiences you can bring to the role.

A leader in stroke recovery

Our organisation believes everyone deserves to live their best life after a stroke. We strive to make this vision a reality through specialist support, critical research, and advocacy efforts to secure the best care and support for those affected by stroke.

As the only charity in the UK dedicated to lifelong support for all stroke survivors and their families, we offer tailored support to thousands of individuals each year. This includes one-to-one and group support, funding vital research into stroke prevention, treatment, recovery, and long-term care, and campaigning for optimal care for all stroke survivors.

Thanks to the generosity of our supporters and donors, we can continue to provide vital support to those who need it most. We encourage applicants from diverse backgrounds to apply, with a particular focus on increasing representation from under-represented communities and those with lived experience of stroke.

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